HEM stops importing hand durring session
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  1. #1
    Junior Member
    Join Date
    Aug 2011
    Posts
    2

    Default HEM stops importing hand durring session

    Hi,

    I play on pokerstars.fr/window xp/ I have the last update of HEM.

    I have nearly 400 000 hds in my database, but since one week, my HEM stop importing hands when I am playing without any error message.

    HEM stops sometimes after 500h, sometimes after 1500h. It s seem pokerstars.fr don't save those hands in the handhistory folder, because when I tried to manually import hands, HEM says "did not find any new files".

    Thanks for help.
    Last edited by owarrosposse; 08-02-2011 at 01:04 PM.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    Try creating a new database and reimport all your hands by running a import from folder on your archive folder.
    Default: C:HMArchive.

    If you still have issues, attach your holdemmanager.config file.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Aug 2011
    Posts
    2

    Default

    ok it was a pokerstars.fr prob, Thanks btw.

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