Activation Issue.
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  1. #1
    Junior Member
    Join Date
    Jul 2011
    Posts
    4

    Default Activation Issue.

    I have the following problem in HEM pro:

    I had HEM installed on Windows Vista, but then I bought Windows 7, and upon reinstalling I received this error:

    "Could not activivate license at server.
    No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again".

    Any ideas how to fix this?

    Thanks!

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Reset you license:


    we have launched a new online form for resetting your own serial codes.

    This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

    Please go to Hold'Em Poker Software - Tracking and Analysis Poker Software and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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