auto update failed
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  1. #1
    Member
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    May 2009
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    70

    Default auto update failed

    auto update for the new build couldn't write any files. SHur down HM2 and restarted and it still failed, shutdown machine and restarted and it failed again.

    Also on a side note , each time it downloaded the update file each time. Could it be made so that updates are downloaded to an update folder, then when an update is detected , the update folder is checked to see if the update has already been downloaded. checksums could be used to check that the update file didn't get corruted during the download.

  2. #2
    Senior Member B-Money's Avatar
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    Dec 2009
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    USA
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    Default

    Keith,
    Were you a Alpha tester? We tested the current Auto Update really hard today before release. All with the full installer the public is using.

    We had some issues during Alpha with Auto Update and right now I'm wondering if this is a holdover issue or something new. Please advise.

  3. #3
    Senior Member
    Join Date
    Jan 2009
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    203

    Default

    I getting this issue too.

    Yes I was in Alpha, also I switched off start HUD automatic and tried restarting HEM for update, same issue.

  4. #4
    Senior Member
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    Jan 2009
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    Default

    After closing all open tables and poker clients I got it to update fine.

  5. #5
    Senior Member B-Money's Avatar
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    Dec 2009
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    Default

    PM's sent with the latest full installer. It will trigger auto update after installed. Let me know if you still have issues.

    -B

  6. #6
    Member
    Join Date
    May 2009
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    70

    Default

    no, i wasn't an alpha tester. Was playing poker and got a popup saying that a new update had been released do you want to install . clicked ok while i was still playing and then got lots of failed to write file mesages .

  7. #7
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
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    20,817

    Default

    Was HM2 running when you started the update? Did it give a warning?

    Did the latest installer work?

  8. #8
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    Join Date
    May 2009
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    70

    Default

    I think some of it installed as note caddy started working , which hadn't up to that point. Hud was running all through the first install.I didn't ntice a warning , but i honestly didn't read the install wizard to thoroughly , just clicked whatever option it was to install. As soon as it started running, i got the couldn't write file error messages. That was on a vista machine and i had UAC turned off. the next two times i tried it with HM2 it was launched from within HM2 but can't remember whether i shut HM2 down when the install wizard came up.

    Haven't tried the new installer on that machine , will try it when i get home tonight. going to try it on my other pc at work today though if the default doesn't work.

  9. #9
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    May 2009
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    Default

    got it to install on second pc.

    note caddy started running creating notes which hadn't happened on the initial beta install.after about 28000 hands i doubled clicked on a note in the caddy report window. replayer started but it stalled note caddy . no new notes were creted. pressed stop and then it went to all hands processed waiting for new hands state. should have been another 180kl hands to process.tried resetting hands and now when i try to run note caddy itjust comes up with "gathering hands to import" but doesn't import any

  10. #10
    Junior Member
    Join Date
    Sep 2010
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    17

    Default

    I also get this problem.

    As soon as I click on "download and install", it crashed.

    Report details are:
    00:00.020 [Main:UnityBootstrapper.Run] Logger was created successfully.
    00:00.022 [Main:UnityBootstrapper.Run] Creating module catalog.
    00:00.024 [Main:UnityBootstrapper.Run] Configuring module catalog.
    00:00.024 [Main:UnityBootstrapper.Run] Creating Unity container.
    00:00.055 [Main:UnityBootstrapper.Run] Configuring the Unity container.
    00:00.066 [Main:UnityBootstrapper.ConfigureContainer] Adding UnityBootstrapperExtension to container.
    00:00.123 [Main:UnityBootstrapper.Run] Configuring ServiceLocator singleton.
    00:00.123 [Main:UnityBootstrapper.Run] Configuring region adapters.
    00:00.138 [Main:UnityBootstrapper.Run] Configuring default region behaviors.
    00:00.140 [Main:UnityBootstrapper.Run] Registering Framework Exception Types.
    00:00.141 [Main:UnityBootstrapper.Run] Creating the shell.
    00:03.086 [Main:UnityBootstrapper.Run] Setting the RegionManager.
    00:03.088 [Main:UnityBootstrapper.Run] Updating Regions.
    00:03.120 [Main:UnityBootstrapper.Run] Initializing the shell.
    00:03.121 [Main:UnityBootstrapper.Run] Initializing modules.
    00:03.190 [Main:ConfigurationServiceModule.Initialize] ConfigurationModule loading...
    00:03.198 [Main:ConfigurationService..ctor] ConfigurationService loading...
    00:03.199 [Main:ConfigurationService..ctor] Configuration file path: C:\Users\Sebastien\AppData\Roaming\HoldemManager\H oldemManager.config
    00:03.205 [Main:ConfigurationService..ctor] Starting Auto Import.
    00:03.233 [Main:ConfigurationService..ctor] End Auto Import.
    00:03.233 [Main:ConfigurationService..ctor] ConfigurationService loaded.
    00:03.236 [Main:ConfigurationServiceModule.Initialize] ConfigurationModule loaded.
    00:03.242 [Main:PokerModule.Initialize] PokerModule loading...
    00:03.748 [Main:PokerManager..ctor] PokerManager initializing...
    00:03.779 [Main:PokerManager.ActiveDatabaseChanged] PokerManager: Changing active database...
    00:03.796 [Main:PostgresqlDatabase.InitializeDatabase] Initializing PostgreSQL database with connection string: SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgr espass;DATABASE=sebasdess HM2;POOLING=True;MINPOOLSIZE=10;MAXPOOLSIZE=50;
    00:04.117 [Main:PostgresqlDatabase.InitializeDatabase] Successfully connected to database. Running migrations...
    00:04.225 [Main:PostgresqlDatabase.InitializeDatabase] Performance: Migrations completed successfully: 108 ms
    00:04.225 [Main:PokerManager.ActiveDatabaseChanged] PokerManager: Database initialized
    00:04.225 [Main:PokerManager.ActiveDatabaseChanged] PokerManager: collections...
    00:04.231 [Main:PostgresqlDatabase.PreloadPlayersTablesAndGam eTypes] Preloading players and tables...
    00:04.234 [Main:PostgresqlDatabase.GetDataTable] 2: starts
    00:04.234 [Main:PostgresqlDatabase.GetDataTable] 2: before query
    00:04.238 [Main:PostgresqlDatabase.GetDataTable] 2: query succeeds
    00:04.238 [Main:PostgresqlDatabase.GetDataTable] 2: returns
    00:04.239 [Main:PostgresqlDatabase.GetDataTable] 3: starts
    00:04.240 [Main:PostgresqlDatabase.GetDataTable] 3: before query
    00:04.241 [Main:PostgresqlDatabase.GetDataTable] 3: query succeeds
    00:04.241 [Main:PostgresqlDatabase.GetDataTable] 3: returns
    00:04.242 [Main:PostgresqlDatabase.GetDataTable] 4: starts
    00:04.242 [Main:PostgresqlDatabase.GetDataTable] 4: before query
    00:04.243 [Main:PostgresqlDatabase.GetDataTable] 4: query succeeds
    00:04.243 [Main:PostgresqlDatabase.GetDataTable] 4: returns
    00:04.245 [Main:PostgresqlDatabase.GetDataTable] 5: starts
    00:04.245 [Main:PostgresqlDatabase.GetDataTable] 5: before query
    00:04.246 [Main:PostgresqlDatabase.GetDataTable] 5: query succeeds
    00:04.246 [Main:PostgresqlDatabase.GetDataTable] 5: returns
    00:04.248 [Main:PokerManager.ActiveDatabaseChanged] PokerManager: Preloading collections complete. Getting current player.
    00:04.250 [Main:PostgresqlDatabase.GetDataTable] 7: starts
    00:04.251 [Main:PostgresqlDatabase.GetDataTable] 7: before query
    00:05.594 [Main:PostgresqlDatabase.GetDataTable] 7: query succeeds
    00:05.595 [Main:PostgresqlDatabase.GetDataTable] 7: returns
    00:05.600 [Main:PokerModule.Initialize] PokerModule loaded.
    00:05.606 [MainashboardModule.Initialize] DashboardModule loading...
    00:06.007 [MainashboardModule.Initialize] DashboardModule loaded.
    00:06.237 [Main:PlayersModule.Initialize] PlayersModule loading...
    00:06.239 [Main:PlayersModule.Initialize] PlayersModule loaded.
    00:06.703 [Main:AnalysisModule.Initialize] AnalysisModule loading...
    00:06.706 [Main:AnalysisModule.Initialize] AnalysisModule loaded.
    00:06.713 [Main:ActiveSessionModule.Initialize] ActiveSessionModule loading...
    00:06.891 [Main:ActiveSessionModule.Initialize] ActiveSessionModule loaded.
    00:06.900 [Main:SitNGoWizardUIModule.Initialize] SitNGoWizardUIModule loading...
    00:06.902 [Main:SitNGoWizardUIModule.Initialize] SitNGoWizardUIModule loaded.
    00:07.050 [MainashboardModule.ActivateLayout] Activating DashboardModule layout...
    00:07.059 [MainashboardModule.ActivateLayout] DashboardModule layout activated.
    00:07.334 [Main:PostgresqlDatabase.GetDataTable] 9: starts
    00:07.334 [Main:PostgresqlDatabase.GetDataTable] 9: before query
    00:07.336 [Main:PostgresqlDatabase.GetDataTable] 9: query succeeds
    00:07.337 [Main:PostgresqlDatabase.GetDataTable] 9: returns
    00:09.619 [Main:PokerManager.set_CurrentPlayer] Performance: Retrive 295 player hands from Persisted File: 40 ms
    00:09.621 [Main:PostgresqlDatabase.GetDataTable] 11: starts
    00:09.621 [Main:PostgresqlDatabase.GetDataTable] 11: before query
    00:09.624 [Main:PostgresqlDatabase.GetDataTable] 11: query succeeds
    00:09.624 [Main:PostgresqlDatabase.GetDataTable] 11: returns
    00:09.761 [Main:PokerManager.set_CurrentPlayer] PokerManager: Current player set and hands loaded.
    00:13.751 [Main:UnityBootstrapper.Run] Bootstrapper sequence completed.
    00:13.754 [Main:PokerManager.OnCurrentCashTournamentTypeChang ed] Cash
    00:13.756 [Main:AnalysisReportsViewModel.OnPokerManager_Prope rtyChanged] SelectedPlayerHands
    00:13.757 [Main:AnalysisReportsViewModel.RefreshReports] Starts
    00:13.759 [Main:AnalysisReportsViewModel.RefreshReport] By Stakes
    00:13.787 [Main:Report.ProcessPlayerHands] Performance: Generate Report Breakdown based on stakes and game type with 295 hands: 23 ms
    00:13.789 [Main:AnalysisReportsViewModel.RefreshReport] Overall
    00:13.792 [Main:Report.ProcessPlayerHands] Performance: Generate Report Overall with 295 hands: 2 ms
    00:13.792 [Main:AnalysisReportsViewModel.RefreshReport] Sessions
    00:13.797 [Main:Report.ProcessPlayerHands] Performance: Generate Report Hands grouped by session with 295 hands: 4 ms
    00:13.797 [Main:AnalysisReportsViewModel.RefreshReports] Returns
    00:13.828 [Main:PokerManager.OnActiveDatabaseChanged] PostgresqlDatabase
    00:13.828 [Main:AnalysisReportsViewModel.OnPokerManager_Prope rtyChanged] SelectedPlayerHands
    00:13.828 [Main:AnalysisReportsViewModel.RefreshReports] Starts
    00:13.829 [Main:AnalysisReportsViewModel.RefreshReport] By Stakes
    00:13.832 [Main:Report.ProcessPlayerHands] Performance: Generate Report Breakdown based on stakes and game type with 295 hands: 3 ms
    00:13.832 [Main:AnalysisReportsViewModel.RefreshReport] Overall
    00:13.834 [Main:Report.ProcessPlayerHands] Performance: Generate Report Overall with 295 hands: 2 ms
    00:13.834 [Main:AnalysisReportsViewModel.RefreshReport] Sessions
    00:13.837 [Main:Report.ProcessPlayerHands] Performance: Generate Report Hands grouped by session with 295 hands: 3 ms
    00:13.838 [Main:AnalysisReportsViewModel.RefreshReports] Returns
    00:13.846 [Main:PokerManager.OnCurrentPlayerChangedEvent] sebasdess
    00:13.846 [Main:AnalysisReportsViewModel.OnPokerManager_Prope rtyChanged] SelectedPlayerHands
    00:13.846 [Main:AnalysisReportsViewModel.RefreshReports] Starts
    00:13.847 [Main:AnalysisReportsViewModel.RefreshReport] By Stakes
    00:13.849 [Main:Report.ProcessPlayerHands] Performance: Generate Report Breakdown based on stakes and game type with 295 hands: 2 ms
    00:13.850 [Main:AnalysisReportsViewModel.RefreshReport] Overall
    00:13.851 [Main:Report.ProcessPlayerHands] Performance: Generate Report Overall with 295 hands: 1 ms
    00:13.852 [Main:AnalysisReportsViewModel.RefreshReport] Sessions
    00:13.855 [Main:Report.ProcessPlayerHands] Performance: Generate Report Hands grouped by session with 295 hands: 3 ms
    00:13.855 [Main:AnalysisReportsViewModel.RefreshReports] Returns
    00:14.163 [Worker:PostgresqlDatabase.updateTooltips] Updating Tooltips Cache
    00:14.317 [Worker:PostgresqlDatabase.updateTooltips] Updating Tooltips Cache Done
    00:14.319 [Worker:PostgresqlDatabase.GetTooltips] Getting tooltips...
    00:14.326 [Worker:PostgresqlDatabase.GetTooltips] tooltips retrieved
    Exception: System.ComponentModel.Win32Exception (0x80004005): The specified executable is not a valid application for this OS platform.
    at System.Diagnostics.Process.StartWithShellExecuteEx (ProcessStartInfo startInfo)
    at System.Diagnostics.Process.Start()
    at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
    at HoldemManager.AutoUpdate.backgroundDownloader_RunW orkerCompleted(Object sender, RunWorkerCompletedEventArgs e)
    at System.ComponentModel.BackgroundWorker.OnRunWorker Completed(RunWorkerCompletedEventArgs e)
    at System.ComponentModel.BackgroundWorker.AsyncOperat ionCompleted(Object arg)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
    at System.Diagnostics.Process.StartWithShellExecuteEx (ProcessStartInfo startInfo)
    at System.Diagnostics.Process.Start()
    at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
    at HoldemManager.AutoUpdate.backgroundDownloader_RunW orkerCompleted(Object sender, RunWorkerCompletedEventArgs e)
    at System.ComponentModel.BackgroundWorker.OnRunWorker Completed(RunWorkerCompletedEventArgs e)
    at System.ComponentModel.BackgroundWorker.AsyncOperat ionCompleted(Object arg)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)00:18.831 [Worker:PostgresqlDatabase.ProcessFiles] File count=2, isAutoImport=True
    00:18.832 [Worker:PostgresqlDatabase.ProcessFiles] ThreadsToUse=1
    00:18.837 [Worker:PostgresqlImportConnection.CreateConnection] PreparedStatementCount=null
    00:18.839 [Worker:PostgresqlDatabase.ProcessFiles] Before Parallel.ForEach
    00:18.848 [Import:PostgresqlDatabase.ProcessFile] history_1129.xml: ImportState=AutoImporting
    00:18.849 [Import:PostgresqlDatabase.ProcessFile] history_1129.xml: Processing hands
    00:18.961 [ImportatabaseBase.RaiseProgressChangedEvent] ImportProgress: File 1 of 2 (%)
    00:18.965 [Import:StatusBarViewModel.OnImportProgressChanged] IsAutoImport=True, ImportState=AutoImporting, FileProgress=0.5, HasCancelledImportFiles=False
    00:19.042 [Import:PostgresqlDatabase.ProcessFile] stats_GAME_THM.xml: ImportState=AutoImporting
    00:19.042 [Import:PostgresqlDatabase.ProcessFile] stats_GAME_THM.xml: Processing hands
    00:19.043 [ImportatabaseBase.RaiseProgressChangedEvent] ImportProgress: File 2 of 2 (%)
    00:19.043 [Import:StatusBarViewModel.OnImportProgressChanged] IsAutoImport=True, ImportState=AutoImporting, FileProgress=1, HasCancelledImportFiles=False
    00:19.044 [Import:PostgresqlDatabase.ProcessFiles] After Parallel.ForEach
    00:19.046 [ImportatabaseBase.RaiseImportCompletedEvent] ImportProgress: File 2 of 2 (%)
    00:19.047 [Import:StatusBarViewModel.OnImportProgressChanged] IsAutoImport=True, ImportState=Completed, FileProgress=1, HasCancelledImportFiles=False
    00:19.048 [Import:PostgresqlDatabase.ProcessFiles] Import complete
    00:23.845 [Worker:PostgresqlDatabase.ProcessFiles] File count=2, isAutoImport=True
    00:23.845 [Worker:PostgresqlDatabase.ProcessFiles] ThreadsToUse=1
    00:23.847 [Worker:PostgresqlImportConnection.CreateConnection] PreparedStatementCount=null
    00:23.848 [Worker:PostgresqlDatabase.ProcessFiles] Before Parallel.ForEach
    00:23.849 [Import:PostgresqlDatabase.ProcessFile] history_1129.xml: ImportState=AutoImporting
    00:23.849 [Import:PostgresqlDatabase.ProcessFile] history_1129.xml: Processing hands
    00:23.898 [ImportatabaseBase.RaiseProgressChangedEvent] ImportProgress: File 1 of 2 (%)
    00:23.912 [Import:StatusBarViewModel.OnImportProgressChanged] IsAutoImport=True, ImportState=AutoImporting, FileProgress=0.5, HasCancelledImportFiles=False

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