HUD stopped working today
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  1. #1
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    Default HUD stopped working today

    My HUD stopped working today when playing. It won't load again. Resetting HM doesn't work. Every time I start a HUD table manager window pops up for about 5 seconds then I get "not responding" label and then it shut down with error.
    Hands are importing to the db with no problems. I switched all firewalls off still no help I was using HM with HUD since the beginning. I was using multible db's and everything was working. I am using current db since beginning of 2009 and ther was never any problems.

    Any ideas ? Any way to reset everything in HUD (wit the exception of my settings) and make it start clear ? I tried upgrading HM to latest version 1.08 (i was already using it so it wasn't really an upgrade but i hoped that overwriting some files could help) but nothing changes.

    Please help, playing without a HUD is kinda difficult and it's Sunday tomorrow, gotta make some money

  2. #2
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    I also seem to have the same problem, only that the Auto Import function also doesen't work. When I start HM it shows it's auto import but the bar doesen't import any of my played hands. I upgraded to 1.08 cuz i was still running 1.07 but this clearly doesen't help. I keep on mailing with support but it takes a very long time for them to answer.
    Maby someone here can help me out ?
    many thx

  3. #3
    Tech Support Manager morny's Avatar
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    Quote Originally Posted by punter11235 View Post
    My HUD stopped working today when playing. It won't load again. Resetting HM doesn't work. Every time I start a HUD table manager window pops up for about 5 seconds then I get "not responding" label and then it shut down with error.
    Hands are importing to the db with no problems. I switched all firewalls off still no help I was using HM with HUD since the beginning. I was using multible db's and everything was working. I am using current db since beginning of 2009 and ther was never any problems.

    Any ideas ? Any way to reset everything in HUD (wit the exception of my settings) and make it start clear ? I tried upgrading HM to latest version 1.08 (i was already using it so it wasn't really an upgrade but i hoped that overwriting some files could help) but nothing changes.

    Please help, playing without a HUD is kinda difficult and it's Sunday tomorrow, gotta make some money
    Is UAC disabled? http://www.holdemmanager.net/faq/afm....aspx?faqid=73 and does the table finder work http://www.holdemmanager.net/faq/afm....aspx?faqid=54

    Quote Originally Posted by el_estrag0 View Post
    I also seem to have the same problem, only that the Auto Import function also doesen't work. When I start HM it shows it's auto import but the bar doesen't import any of my played hands. I upgraded to 1.08 cuz i was still running 1.07 but this clearly doesen't help. I keep on mailing with support but it takes a very long time for them to answer.
    Maby someone here can help me out ?
    many thx
    Can you start a new thread with the answers to these questions http://www.holdemmanager.net/faq/afm...aspx?faqid=174
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  4. #4
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    Table finder has no chance to work because table manager window closes almost immediately. I was using HUD for several months now. Everything worked perfectly I was playing a session on party and suddenly hud crashed and I am not able to get it back.
    The issue is : table manager window closes almost immediately not some advanced things like not finding tables or not displaying stats.

    I am using windows XP so guide for UCI is useless, can you please describe what should be tuirned on/off (but I doubt it's source of the problems because everything worked fine and suddently stopped; i wasn't making any changes besides playing a session).

  5. #5
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    There is almost surely something wrong when initialazing table manager window. Maybe there is some way to clear/overwrite all files used ?

  6. #6
    Tech Support Manager morny's Avatar
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    Sounds like either your firewall or antivirus is blocking it opening, disabling wont fix it so youll need to completely uninstall, test for a while and then reinstall them
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  7. #7
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    If it was antivirus or firewall it wouldn't open at all right ?
    It would also work If I just close firewall but it doesn't.
    Is there any way to send you a log with this error ?

    And could you answer teh question I asked before : is there any way to reset all files/things which HUD loads when starting ? Maybe some files got corrupted and it just won't start ?

    I know how firewall/antivirus work. It's not a problem for 100% this is why I wrote it in original post so you won't need to waste time thinking about problems with those. The problem is in initialization process. Table manager windows appears for a while and then it closes with an error.

  8. #8
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    Also it's not a problem with the database. All hands import and even if I create a new database and try to run HUD it still doesn't work.

  9. #9
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    Ok. I uninstalled Hm and installed it again. Then upgraded. HUD doesn't work.
    Then i uninstalled it, installed again and run without upgrading to 1.08. Now HUD works.
    So HUD works with version 1.07 (table manager version 1.6.4rc10). Is there any way to upgrade to 1.08 but still run previous version of table manager ?
    1.08 has some cool HUD stats Any other ideas what might cause the problem in 1.08 version ?

  10. #10
    Tech Support Manager morny's Avatar
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    I dont pretend to be an expert with firewalls or antiviruses but ive teamviewered enough of these problems to know that in 90% of the cases its either the firewall or antivirus causing this problem, it certainly wouldnt be caused by damaged files its simply something blocking HM access the postgreSQL database and the most common problem is the firewall or antivirus, uninstall both and try it without those, if it fixes the problem then uninstall one at a time, if the problems continue to happen intermittingly then you might want to consider using an alternative one.
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