Reports tab empty
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  1. #1
    Junior Member
    Join Date
    Jul 2008
    Posts
    13

    Default Reports tab empty

    hi when i click on the reports tab i get a pop up saying NO REPORTS HAVE BEEN CONFIGURED so i click on the green cross to add some but i get a unhandled exception has occurred i click on details of this pop up and this is what i get


    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
    at System.ThrowHelper.ThrowKeyNotFoundException()
    at System.Collections.Generic.Dictionary`2.get_Item(T Key key)
    at HoldemManager.Ԍ.ߩ(Object ԡ, EventArgs Ԣ)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at DevComponents.DotNetBar.ButtonX.OnClick(EventArgs e)
    at DevComponents.DotNetBar.ButtonX.OnMouseUp(MouseEve ntArgs e)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at DevComponents.DotNetBar.PopupItemControl.WndProc(M essage& m)
    at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3074 (QFE.050727-3000)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    HoldemManager
    Assembly Version: 1.8.0.0
    Win32 Version: 1.8.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    DevComponents.DotNetBar2
    Assembly Version: 7.8.0.4
    Win32 Version: 7.8.0.4
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    HMClass
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HMClass.DLL
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3074 (QFE.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    DeployLX.Licensing.v3
    Assembly Version: 3.1.2000.0
    Win32 Version: 3.1.2000.19262
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3074 (QFE.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    HEMGUI
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
    ----------------------------------------
    ZedGraph
    Assembly Version: 5.1.4.31904
    Win32 Version: 5.1.4.31904
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
    ----------------------------------------
    Softelvdm.SftTreeNET
    Assembly Version: 2.0.8.0
    Win32 Version: 2.0.8.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
    ----------------------------------------
    Softelvdm.Controls
    Assembly Version: 1.0.0.12
    Win32 Version: 1.0.0.12
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
    ----------------------------------------
    Npgsql
    Assembly Version: 1.98.4.0
    Win32 Version: 1.98.4.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
    ----------------------------------------
    System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
    ----------------------------------------
    Mono.Security
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
    ----------------------------------------
    Acid Library
    Assembly Version: 1.3.2734.23020
    Win32 Version: 1.3.2734.23020
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Acid%20Library.DLL
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    Please close HM and unzip the attached file to C:\Program Files\RVG Software\Holdem Manager\reports and then restart HM
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
    Join Date
    May 2009
    Posts
    20

    Default

    Wasn't working for me either - but does now with this zip file. Thanks!

  4. #4
    Junior Member
    Join Date
    Jul 2008
    Posts
    13

    Default

    tried that still dosent work

  5. #5
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
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    Default

    Did you restart HM after doing that? If you go to the C:\Program Files\RVG Software\Holdem Manager\reports folder do you see all the reports in there?
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  6. #6
    Junior Member
    Join Date
    Jul 2008
    Posts
    13

    Default

    allsorted thanks

  7. #7
    Junior Member
    Join Date
    Nov 2008
    Posts
    4

    Default

    i am using 1.08 beta 22 and get the same problem. there is no more a "reports" folder.

    where do i have to copy the stuff?


    the unhandled exception:
    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
    at System.ThrowHelper.ThrowKeyNotFoundException()
    at System.Collections.Generic.Dictionary`2.get_Item(T Key key)
    at HoldemManager.ԋ.ߎ(Object Ԡ, EventArgs ԡ)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at DevComponents.DotNetBar.ButtonX.OnClick(EventArgs e)
    at DevComponents.DotNetBar.ButtonX.OnMouseUp(MouseEve ntArgs e)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at DevComponents.DotNetBar.PopupItemControl.WndProc(M essage& m)
    at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    HoldemManager
    Assembly Version: 1.6.0.0
    Win32 Version: 1.6.0.0
    CodeBase: file:///M:/Holdem%20Manager/HoldemManager.exe
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    DevComponents.DotNetBar2
    Assembly Version: 7.8.0.4
    Win32 Version: 7.8.0.4
    CodeBase: file:///M:/Holdem%20Manager/DevComponents.DotNetBar2.DLL
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    HMClass
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///M:/Holdem%20Manager/HMClass.DLL
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    DeployLX.Licensing.v3
    Assembly Version: 3.1.2000.0
    Win32 Version: 3.1.2000.19262
    CodeBase: file:///M:/Holdem%20Manager/DeployLX.Licensing.v3.DLL
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    HEMGUI
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///M:/Holdem%20Manager/HEMGUI.DLL
    ----------------------------------------
    ZedGraph
    Assembly Version: 5.1.4.31904
    Win32 Version: 5.1.4.31904
    CodeBase: file:///M:/Holdem%20Manager/ZedGraph.DLL
    ----------------------------------------
    Softelvdm.SftTreeNET
    Assembly Version: 2.0.8.0
    Win32 Version: 2.0.8.0
    CodeBase: file:///M:/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
    ----------------------------------------
    Softelvdm.Controls
    Assembly Version: 1.0.0.12
    Win32 Version: 1.0.0.12
    CodeBase: file:///M:/Holdem%20Manager/Softelvdm.Controls.DLL
    ----------------------------------------
    Npgsql
    Assembly Version: 1.98.4.0
    Win32 Version: 1.98.4.0
    CodeBase: file:///M:/Holdem%20Manager/Npgsql.DLL
    ----------------------------------------
    System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
    ----------------------------------------
    Mono.Security
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///M:/Holdem%20Manager/Mono.Security.DLL
    ----------------------------------------
    Acid Library
    Assembly Version: 1.3.2734.23020
    Win32 Version: 1.3.2734.23020
    CodeBase: file:///M:/Holdem%20Manager/Acid%20Library.DLL
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.
    Last edited by spamkiller; 05-20-2009 at 02:30 PM.

  8. #8
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
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    Default

    Quote Originally Posted by morny View Post
    Please close HM and unzip the attached file to C:\Program Files\RVG Software\Holdem Manager\reports and then restart HM
    ...
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  9. #9
    Junior Member
    Join Date
    Nov 2008
    Posts
    4

    Default

    lol

    there is no reports folder. why? i don't know. after reinstalling the basic version 1.07 and then updating it works...
    Last edited by spamkiller; 05-21-2009 at 04:24 AM.

  10. #10
    Member
    Join Date
    Jul 2008
    Posts
    35

    Default

    Quote Originally Posted by morny View Post
    Please close HM and unzip the attached file to C:\Program Files\RVG Software\Holdem Manager\reports and then restart HM
    I've had this issue for quite some time, just was too lazy to come here and look for an answer. I figured one of these update cycles would fix it for me, but after three or four consecutive upgrades I finally realized that probably wasn't gonna be the case and decided to investigate.

    So after creating the missing "reports" folder and dropping the zip contents there, I do in fact see reports in the drop-down menu now. Thanks!

    EDIT - Was going to report a problem with this Tab, the mouse never changed from an hourglass... but then I realized it was taking a long long time - like 2-3 minutes - to load in the database of hands (the bottom window). Most likely I need to clean my database but I'll find the right thread and follow the instructions.
    Last edited by Alizona; 05-26-2009 at 10:58 PM.

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