hud doesnt refresh on ipoker and microgaming
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  1. #1
    Junior Member
    Join Date
    Oct 2011
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    3

    Default hud doesnt refresh on ipoker and microgaming

    hi,

    my hem works fine, imports all hands on every site

    but the hud doesnt refresh on ipoker (celebpoker) and microgaming(purplelounge), so i have to table find after everyhand to get it refreshed.
    is there some way to fix it? i dont have to do that on othersites, it works fine on them

    ty

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    If you play MTTs: The ipoker MTT bug is written up (bug reports: 2956 & 2957) and will be fixed as soon as possible.

    If you play cashgames: there shouldn't be such a problem. Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Oct 2011
    Posts
    3

    Default

    it works fine on cash but i play tournaments and doesnt work there, i mean i pops up, then goes away, and i have to table find after hand to get it back, then it stays, but doesnt refresh it... on just those 2 sites, everything else runs smooth... and it works on other computer

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    The ipoker MTT bug is written up (bug reports: 2956 & 2957) and will be fixed as soon as possible.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    HM2 Shark Tank Member
    Join Date
    Feb 2010
    Posts
    1,657

    Default

    Update please

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