HM causing thrashing issue with virtual memory

[DanielRees]

Wonder if someone can help me with the lag i'm experiencing using HEM. Things start lagging when I get over about 12 tables. With around 18 tables opened play is almost impossible due to time outs etc. Been through the performance increase tips and still no joy.

For reference I'm using an Acer 5810TG laptop with a Core2Duo processor, 4GB RAM and Win7 Ultimate 64bit. All the relevant HM exe's are switched to 'Run as Admin'. Looking at the task manager during play the HEM.exe process seems to be the issue, generally runnning at 40% CPU but spiking higher. Turning off my antivirus/firewall makes no difference. The only thing that works is shutting off HEM and then things run smoothly. Considering dropping HEM and adjusting to play without it as I feel the increased hourly of more tables at the games I play outweigh the extra reads I may receive from HEM. Obviously HEM + more table would be awesome

Cheers
Daniel

[netsrak]

Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extentions turned off.
and please run a test with a new empty database - is it the same?

[DanielRees]

Have to pop out for a little while, will test the new database fix and let you know how it goes when I get back. Here's my config file for you to check over until then. HoldemManager.config



Cheers
Daniel

[DanielRees]

Updating to 1.11.07a and creating a new database slightly improves the issue. Can definitely load a few more tables before things start slowing down and the CPU use by HoldemManager.exe is not as high. Would still welcome any suggestions as to how I could improve things further. Would like to be able to 20 table these SNG's at least.

Cheers
Daniel

[udbrky]

Allow the following in your firewall software:

holdemmanager.exe
hmimport
hmhud
table ninja
pokerstars.exe

This should help

[ash0803]

I'm also having problems with the latest HEM release.

I'm running Windows 7 x64 with 4GB of RAM and around 12 tables in, everything LAGs and its very difficult to play. Turning off the HUD or switching off the auto import makes no difference. The cpu usage for holdemmanager.exe remains at 30-40 minimum. Turning off the AV or firewall doesn't help either.

I do have a large database though. Please help its actually costing me money to actually use HEM

[udbrky]

Create a new DB in options - db management

Import just 2-3 months of hands

See how that goes.

[ash0803]

Create a new DB in options - db management

Import just 2-3 months of hands

See how that goes.

I tried creating a new DB without even importing anything but as soon as I load up HEM the cpu goes to around 40% and doesn't go down regardless of DB.

Please help

[ash0803]

Don't know if this helps but looking at the exe through process explorer it shows millions of page faults in the virtual memory literally wwithin the first few minutes. Looks like its increasing at a rate of more than 1 million per minute. Let me know if there's anything else I need to show you guys as I need HEM to work properly

[udbrky]

How big is your DB?

What is the RAM usage when you just open it?

What are your virtual memory settings? How big is your c:\pagefil.sys file?