error about $Won
Results 1 to 6 of 6
  1. #1
    Member
    Join Date
    Nov 2010
    Posts
    58

    Default error about $Won

    Hi.
    I have a problem.
    When I play a sng and I go in the money, often Hem reports an erroneous $ Won.
    For example, If I win 128.46 often Hem reports that I won 130.23 for that sng while other times Hem reports the right amount.
    Other example: I win 85.64 while Hem reports 86.52.

    How Can I eliminate this bug?

    My Os is Win7 (with all updates)
    Hem is 1.11.07a (I had the same problem with all older version of Hem)
    I play on Pokerstars.it


    thank you,
    dom

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Read Read the tournament summary section @ http://faq.holdemmanager.com/questio...okerStarsSetup

    And make sure HoldemManager imports the summaries.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Member
    Join Date
    Nov 2010
    Posts
    58

    Default

    Quote Originally Posted by Patvs View Post
    Read Read the tournament summary section @ http://faq.holdemmanager.com/questio...okerStarsSetup

    And make sure HoldemManager imports the summaries.

    Hem imports the summaries and in the summaries the $won is correct.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Reimport the hands into a new database in 1.11.07a
    If you get a similar discrepancy between the actual winnings and the winnings shown in HoldemManager, email us the handhistory + summary file of such a game to support@holdemmanager.com
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Member
    Join Date
    Nov 2010
    Posts
    58

    Default

    Quote Originally Posted by Patvs View Post
    Reimport the hands into a new database in 1.11.07a
    If you get a similar discrepancy between the actual winnings and the winnings shown in HoldemManager, email us the handhistory + summary file of such a game to support@holdemmanager.com
    I reimported a sample of past days hands into a new database and there are some errors but the hands played today seems to be without errors. Let me play some other hands this evening to try better.
    thanks

  6. #6
    Member
    Join Date
    Nov 2010
    Posts
    58

    Default

    Still errors... I sent a zip file with some handhistory + summary

Similar Threads

  1. Replies: 1
    Last Post: 12-17-2010, 03:59 PM
  2. Replies: 2
    Last Post: 05-21-2010, 09:34 PM
  3. Replies: 1
    Last Post: 03-12-2010, 11:02 AM
  4. Replies: 3
    Last Post: 09-13-2009, 08:48 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •