Cant open replayer !
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  1. #1
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    Jul 2009
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    Default Cant open replayer !

    I go to "Sessions" I select a session and some specific hand , double click on the hand , and the replayer doesnt open. If i right click and then try to replay it, it doesnt work too. I re-installed Holdem manager and the problem is still here. I have no idea how to solve this or why this is happening.. thanks

  2. #2
    HM Support Patvs's Avatar
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    Default

    please update to the latest version - http://www.holdemmanager.com/downloads/hmupdate.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    Dec 2008
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    Default

    i have 1.11.07a and still cant open replayer. worked just fine in the past

  4. #4
    HM Support Patvs's Avatar
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    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Jul 2011
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    Default

    Doesn't work for me still

  6. #6
    HM Support Patvs's Avatar
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    Default

    @stakattak

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily

    Make sure your windows is fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    Junior Member
    Join Date
    Jul 2011
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    4

    Default

    update fixed it thanks

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