Unable to read data from the transport...
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  1. #1
    Junior Member
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    Jul 2011
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    Default Unable to read data from the transport...

    "Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host"

    Well well well...I'm really getting upset after 3 hours trying to making work HEM.
    For some reasons I've not been able to launch HEM for a while, I think the problem comes from postgreSQL like you could see in attached pictures.

    I did read the FAQ and tried to solve the problem by myself but it's an epic fail, here what I did :

    - Stop/Start postgreSQL
    - Reinstall HEM several times (combo version)
    - Reinstall postgreSQL several (until version 9)
    - Turn off Windows Wall Defender
    - Reboot (around 93 times?)

    Help please

    2 screens :

    Imageshack - hembug.jpg

    Imageshack - hembug2.jpg

  2. #2
    Junior Member
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    Jul 2011
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    Default

    same problem and error message with me.

    i thought i fixed it 2 days ago when i deleted postSQL from windows an re-installed it. HM opened and worked!

    Then the following day it failed to open. I deleted the postmaster.pid file and again it worked.

    Today i no dice!!!!! it just posts the above transport error!

    Help much appreciated

  3. #3
    Junior Member
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    Default

    I also tried to restore my comp to a previous date but now I've :
    " The following error occured when trying to open the database: Failed to etablish a connection to '127.0.0.1'

  4. #4
    HM Support netsrak's Avatar
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    Default

    Unable to read... is a firewall problem, see this: http://faq.holdemmanager.com/questio...%28Firewall%29

    can't connect... usually means that the postgresql service is not running:
    Solutions:
    1. Reboot your computer
    2. If that doesn't help look for the hidden system file postmaster.pid in the postgresql data folder, delete it and reboot your computer again.
    3. Check the postgresql service in the windows services (control panel->administration). Sometimes it helps to change the Logon As.. to "local system account"
    4. Check our FAQ:
    http://faq.holdemmanager.com/questio...rt+PostgreSQL+

  5. #5
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    May 2011
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    Default

    I'm having the same error. I deleted the postmaster.pid and rebooted. didn't help. I have windows XP and the most current HM (1.11.07b. it worked fine last night but today i get the transport connection error. PS if you tell me to download postgresql, please tell me how because i couldn't figure it out. thanks for any help.

  6. #6
    HM Support Patvs's Avatar
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    Default

    Install PostgreSQL: Choose a Mirror
    to port 5433.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    Member
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    May 2011
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    Default please help more :)

    ok I tried to download... do i chose Http or ftp? also I don't know how to get to to download to port 5433. Anyway it didn't work because it got the following message: "This installation package could not be opened. Verify that the package exist and that you can open it, or contact the application vender to verify that this is a valid windows installer package".

  8. #8
    HM Support Patvs's Avatar
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    Default

    Unzip the download first.
    From the unzipped folder run postgresql-8.2.msi

    During the installation you can pick the port: 5433
    Password is: postgrespass
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
    Member
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    May 2011
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    Default

    I'm getting there and i appreciate your patience. It didn't accept the password "postgrespass"

  10. #10
    Member
    Join Date
    May 2011
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    Default

    still not accepting the pw. it asks for pw then asks to verify pw... not working. does this pw work for anyone else?

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