Hey,
I've installed ACR today and can see that my hands are being saved and auto-import is set correctly yet HM2 doesn't seem to recognize the hand format.
Hand #149744112 - Holdem(No Limit) - $0.10/$0.25 - 2019/11/05 07:59:08 UTC
Hanover Park 6-max Seat #3 is the button
Seat 1: spade3s ($17.54)
Seat 2: Showcase90 ($10.66)
Seat 3: xtian808 ($0.48)
Seat 5: LasagnaBoy ($13.62)
Seat 6: scarygary ($12.50)
LasagnaBoy posts the small blind $0.10
scarygary posts the big blind $0.25
*** HOLE CARDS ***
Dealt to scarygary [6d 7d]
spade3s folds
Showcase90 calls $0.25
xtian808 calls $0.25
LasagnaBoy folds
scarygary checks
*** FLOP *** [Qs 4c 3d]
Main pot $0.81 | Rake $0.04
scarygary checks
Showcase90 checks
xtian808 checks
*** TURN *** [Qs 4c 3d] [As]
Main pot $0.81 | Rake $0.04
scarygary checks
Showcase90 bets $0.63
xtian808 folds
scarygary folds
Uncalled bet ($0.63) returned to Showcase90
Showcase90 does not show
*** SUMMARY ***
Total pot $0.81 | Rake $0.04
Board [Qs 4c 3d As]
Seat 1: spade3s folded on the Pre-Flop and did not bet
Seat 2: Showcase90 did not show and won $0.81
Seat 3: xtian808 (button) folded on the Turn
Seat 5: LasagnaBoy (small blind) folded on the Pre-Flop
Seat 6: scarygary (big blind) folded on the Turn
I tried to manually import as well and it just says 1 file imported but 0 hands imported. I can not find any issue with the HH and my HM2 is up to date. Everything is ran as admin.