Error starting notecaddy
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  1. #1
    Senior Member
    Join Date
    Sep 2008
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    439

    Default Error starting notecaddy

    Today when i open my HM3 i get the message 2.9.94.0 Fatal Error

    There was an error loading the NoteCaddy

    The system cannot find the file specified.

    Notecaddy will now shut down.

    Unfortunately i have a new problem with this program almost every day

  2. #2
    Moderator NotecaddyEdge's Avatar
    Join Date
    May 2012
    Location
    Florida, USA
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    1,433

    Default

    Quote Originally Posted by MartinBKK View Post
    Today when i open my HM3 i get the message 2.9.94.0 Fatal Error

    There was an error loading the NoteCaddy

    The system cannot find the file specified.

    Notecaddy will now shut down.

    Unfortunately i have a new problem with this program almost every day
    Hi MartinBKK,

    I'm sorry for the frustrations. Can you please try resetting settings to see if it solves the issue?

    *Resetting HM3 NC Settings*
    1. To reset NC to factory defaults, close HM3 (and the server from the taskbar) and go into: C:\Users\YOURUSERNAME\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy.
    2. In this directory move all of your .xml files into a new folder somewhere else, like your desktop (these serve as backup files).
    3. Restart HM3, go back into NoteCaddy. Import your ColorDefinitions.xml that you backed up previously (NoteCaddy → Tools → Import Color Definitions).
    4. Once that is done, then go into NoteCaddy → File → Settings, adjust them to your preferences.
    5. Reset and reprocess the notes by clicking File → Reset Notes, and then choose Yes to the prompts.

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