Note Caddy Trial
Results 1 to 6 of 6
  1. #1
    Junior Member
    Join Date
    Jun 2020
    Posts
    8

    Question Note Caddy Trial

    Hi there!

    I would like to try out the Note Caddy Trial, and I ordered the free version, but it still sais in the popup tab that I need to signup for it. What's wrong?

    Best regards!

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Unfortunately HM3 Apps can only be used if you own a HM3 license. They can not be used if HM3 is in Trial or Free mode. This is a security restriction of our licensing system. The only way you can try that App would be to buy HM3 and use our 15 day no questions asked refund period as 'Trial' time for testing the app.

    If you actually own a HM3 license already and can not activate the NC Trial/Free version: Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

  3. #3
    Junior Member
    Join Date
    Jun 2020
    Posts
    8

    Thumbs up

    Quote Originally Posted by fozzy71 View Post
    Unfortunately HM3 Apps can only be used if you own a HM3 license. They can not be used if HM3 is in Trial or Free mode. This is a security restriction of our licensing system. The only way you can try that App would be to buy HM3 and use our 15 day no questions asked refund period as 'Trial' time for testing the app.

    If you actually own a HM3 license already and can not activate the NC Trial/Free version: Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.
    Done, waiting for your response.

  4. #4
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    I think I saw your ticket and replied yesterday. I didn't interpret your post here properly but understood better once you sent the ticket with the screenshot. If that was not your ticket I am thinking of please see this forum thread.

  5. #5
    Junior Member
    Join Date
    Jun 2020
    Posts
    8

    Default

    Quote Originally Posted by fozzy71 View Post
    I think I saw your ticket and replied yesterday. I didn't interpret your post here properly but understood better once you sent the ticket with the screenshot. If that was not your ticket I am thinking of please see this forum thread.
    Yes I sent a ticket, but I can't see an answer.

  6. #6
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    We found it now and replied.
    Regards udbrky (Chris)

Similar Threads

  1. Replies: 5
    Last Post: 04-26-2020, 06:14 AM
  2. note caddy trial issues
    By sousam in forum NoteCaddy
    Replies: 5
    Last Post: 04-03-2014, 09:26 PM
  3. caddy scatter vs note caddy displaying
    By grimowsky in forum NoteCaddy
    Replies: 3
    Last Post: 04-09-2013, 04:38 PM
  4. caddy scatter vs note caddy displaying
    By grimowsky in forum General Support
    Replies: 0
    Last Post: 04-09-2013, 07:56 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •