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Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed with a link to this...

Please always state the site and game type.

Please reproduce the problem and:

a) Take a screenshot of the table/desktop before and after the problems
- Try to include the Live Play tab, Tools...

Please reproduce the problem and:

a) Take a screenshot of the table/desktop before and after the problems
- Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your...

That other database could be corrupted.

Make a new database for each student - File - new database.

Leakbuster is no longer a partner app. See the Leakonomics forum.

Request the hands from your site.'

Please try all the steps in this FAQ.

I extended your trial.

For any future license related questions:

Please 'Contact Support' here - https://support.holdemmanager.com/ - with a link to this thread and your forum username.

This was needed due to a Stars update to remove antes from the table.

Unfortunately HM2 support ended on Dec 31, 2020. I am happy to still try to assist you with this particular ticket but please be advised going forward that you will need to upgrade to HM3 for future...

Unfortunately this issue is not something we can resolve as it is caused by your Intel graphics drivers.
- Please try to update your graphics driver -...

Did you create the ticket and send the hand history files?

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and...

The missing stats can be shown if you right click one of the column headings and enable the stat. Sometimes they are added but not enabled. Once enabled you may have to scroll to the right, hold...

Are there NC notes in it? What exactly is showing? Try resetting the notes and processing them again.

It's in post 2. If you need a different version, just change the last 4 digits.

This information is not available to pull during play. Make sure you request the hand history files after play to get the information we cannot pull.

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed with a link to this...

Due to their updates changing the hand history so drastically, it probably wioll never work.

Unfortunately HM2 support ended on Dec 31, 2020. I am happy to still try to assist you with this...

Hello Paul,

Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta

If you continue to have problems: Please...

Did you send in the ticket with logs?

Did you edit any of the HUD - HUD Options - 'Filters'? *Those settings can drastically change what the HUD shows at the table. *Do your HUD Options - Filters appear the same as the default ones in...

I apologize, I did not see this until now.

Please update to this version:

https://www.holdemmanager.com/Downloads/TN2Update2.8.65s.msi

Please reproduce issue, then go to TableNinja 2 > Help...

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed with a link to this...

That means you have a different location.

Go to Tools - Settings - Import - Archive directory to find it.

We cannot know what changes you've made.

Please see this post