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Type: Posts; User: DogNamedBluff

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  1. Replies
    13
    Views
    2,684

    Please try resetting the HoldemManager.config...

    Please try resetting the HoldemManager.config files to resolve this issue.

    Close HM2

    Move the HoldemManager.config and HoldemManager.config.bak to your desktop. The files are located here:
    ...
  2. Replies
    13
    Views
    2,684

    Please try resetting the HoldemManager.config...

    Please try resetting the HoldemManager.config files to resolve this issue.

    Close HM2

    Move the HoldemManager.config and HoldemManager.config.bak to your desktop. The files are located here:
    ...
  3. Replies
    4
    Views
    1,205

    Here is the location: Windows 7/8/Vista:...

    Here is the location:
    Windows 7/8/Vista: C:\Users\username\AppData\Roaming\HoldemManager\
    You must show both hidden files and check unhide system files. See this:
    Show hidden files

    Windows XP:...
  4. This problem is known and being worked on for a...

    This problem is known and being worked on for a fix. Although we can not give and eta for a fix, your email address has been added to the ticket. You will be notified when there is a resolution.
  5. Your forum login and account login are different....

    Your forum login and account login are different. The login for your account is typically your email address followed by a different password. If you are having difficulties retrieving this...
  6. Replies
    33
    Views
    8,121

    Set the language for non-unicode programs to...

    Set the language for non-unicode programs to En(US) in the Options/Settings of those programs such as Skype.
  7. Replies
    3
    Views
    1,389

    I am sorry but these are not possible. The HUD...

    I am sorry but these are not possible. The HUD Session stats are the same as the active HUD and the color of the Session Stats HUD is hard coded into the software.
  8. If you do not want to save the database you can...

    If you do not want to save the database you can remove it from your computer completely.

    1) Delete database in the HM2 Database Manager. ...
  9. Replies
    3
    Views
    956

    Thanks for the update. Please do not hesitate to...

    Thanks for the update. Please do not hesitate to contact us again if you have any other questions.
  10. Replies
    2
    Views
    740

    Moved to HM1 forum.

    Moved to HM1 forum.
  11. Replies
    3
    Views
    1,369

    Thanks for the update. Please do not hesitate to...

    Thanks for the update. Please do not hesitate to contact us again if you have any other questions.
  12. Replies
    5
    Views
    1,319

    Thanks for the update. Please do not hesitate to...

    Thanks for the update. Please do not hesitate to contact us again if you have any other questions.
  13. Replies
    9
    Views
    1,415

    The street by street HUD not working all the time...

    The street by street HUD not working all the time is a known issue #HM-5338. I have added your email address to the ticket. You will be notified when there is a resolution.

    Here is a link to...
  14. You can not restore a hm1 backup into hm2. You...

    You can not restore a hm1 backup into hm2. You are correct. You will need to restore the database into hm1 and then import it using HM2 > Database Manager > Import from Holdem Manager1
  15. Replies
    8
    Views
    1,931

    I have escalated this to our 2nd level support....

    I have escalated this to our 2nd level support. Someone will be in touch shortly.
  16. I have forwarded this issue to our bugs...

    I have forwarded this issue to our bugs department for further investigation. It will be tested in the order in which it was received. We will reply back in this thread with our findings.
  17. Please make sure HUD Options > Config Properties...

    Please make sure HUD Options > Config Properties > Scale Font has been enabled.
  18. Replies
    2
    Views
    1,584

    Please zip a small sample of original hand...

    Please zip a small sample of original hand histories and tournament summaries in which this issue occurs and send them to hm2support@holdemmanager.com with a link to this thread.

    All original...
  19. Replies
    6
    Views
    942

    Thanks for the update. Please do not hesitate to...

    Thanks for the update. Please do not hesitate to contact us again if you have any other questions.
  20. Replies
    16
    Views
    3,071

    added

    added
  21. Please zip a small sample of original hand...

    Please zip a small sample of original hand histories in which this issue occurs and send them to hm2support@holdemmanager.com with a link to this thread. Thank you.
  22. Replies
    5
    Views
    1,262

    I am sorry but we can not give ETA for fixes

    I am sorry but we can not give ETA for fixes
  23. Replies
    4
    Views
    1,932

    HUD support for Zoom tournaments is a feature...

    HUD support for Zoom tournaments is a feature which is on the list to address. While I do not have a specific date for when this feature might be added, we are putting out updates regularly. The...
  24. Replies
    11
    Views
    1,905

    Thanks for the update. Please do not hesitate to...

    Thanks for the update. Please do not hesitate to contact us again if you have any other questions.
  25. Thread: Ver HUD

    by DogNamedBluff
    Replies
    14
    Views
    5,199

    This issue should be resolved in the latest...

    This issue should be resolved in the latest version. Please make sure you are up to date by uninstalling hm2 and reinstalling this version:...
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