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  1. You can do this in Note Caddy. ...

    You can do this in Note Caddy.

    https://forums.holdemmanager.com/notecaddy/537495-population-tendencies.html
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    i) Please try to vacuum/analyze and reindex your...

    i) Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/questions/5/Database+Manager+%28Ribbon%29#maintenance

    ii) If you continue to have problems, try the...
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    What is the game type?

    What is the game type?
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    Here is the previous beta -...

    Here is the previous beta - https://www.holdemmanager.com/download/index.php?product=HM3&channel=Alpha&version=3.1.9.5853

    And the previous stable -...
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    It is valid for your play on your two computers....

    It is valid for your play on your two computers. Just log in with your email and password.
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    Please reproduce issue, then go to TableNinja 2 >...

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.*
    Then send a copy of that ZIP file.

    Also please send a screenshot of your...
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    HM2 is not receiving new features. For HM3, we...

    HM2 is not receiving new features. For HM3, we will need hands:


    Please try all the steps in this FAQ.

    If you continue to have problems please zip and email the problem original hand histories...
  8. Thread: HM3 wifi issues

    by udbrky
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    I actually ran a wire from our router to the...

    I actually ran a wire from our router to the lower floor of the house to boost the signal and have hardwired my TV/PS4/4k cable box . I always keep at least one cat5 cable around because you always...
  9. We've seen a PokerStars bug where it can stop...

    We've seen a PokerStars bug where it can stop writing the Zoom seating files HM requires when regular tables are opened. You can verify this for yourself:

    1. Open this folder:
    ...
  10. They don't get deleted, they get transferred to...

    They don't get deleted, they get transferred to c:\hm2archive
  11. Thread: HM2 download

    by udbrky
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    this is probably Windows Security Center being...

    this is probably Windows Security Center being overzealous. They like to block lots.

    That is a false positive alert and you should report the false positive, remove it from quarantine and/or add...
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    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
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    That is a false positive alert and you should...

    That is a false positive alert and you should report the false positive, remove it from quarantine and/or add exceptions for it and the installer and install the update/patch again.

    Sometimes...
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    See this FAQ...

    See this FAQ
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    We support 888. We can't have a HUD on Snap,...

    We support 888. We can't have a HUD on Snap, because of their rules.
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    Windows put your "MyDocuments" folder on...

    Windows put your "MyDocuments" folder on OneDrive. That`s why Winamax can`t save hand history properly or HM3 can`t read hand history files.

    You can read here about this OneDrive option here:...
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    Unfortunately it is no longer possible to...

    Unfortunately it is no longer possible to purchase or upgrade a HM2 license or any HM2 related apps now that HM3 has been released.

    All development of new features, tools and game type support...
  18. By default the HUD components placed on the table...

    By default the HUD components placed on the table are locked in position to avoid accidentally moving the HUD while playing. To move the HUD component boxes to new locations on the table. Please see...
  19. Please edit the Tools - Site Settings - {your...

    Please edit the Tools - Site Settings - {your site/network name} - Time Zone Adjustment - [x] 'Manual hand time adjustment (in hours)' option so that the time for the hands in the Reports will match...
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    This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
  21. No, it does not keep the data. In Settings -...

    No, it does not keep the data.

    In Settings - Import - Allow reimport of hands.

    Reimport the hands from c:\hm3archive and any other archives.

    What are you trying to do?
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    Ipoker tends to use several locations. It might...

    Ipoker tends to use several locations. It might depend on how you installed - whether as admin or not.

    It should be C:\Users\username\AppData\Local\skin\data\playername\History\Data

    But I've...
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    Please update to our latest stable version of HM3...

    Please update to our latest stable version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=stable

    If you continue to have problems: Please reproduce...
  24. This is not possible to do.

    This is not possible to do.
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    I'm really sorry and I know there is nothing more...

    I'm really sorry and I know there is nothing more frustrating than having issues like this when trying to play. I hope i can help you resolve this quickly.

    a) What is your hard drive model, RAM...
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