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  1. Uninstall 888 and reinstall in English. Please...

    Uninstall 888 and reinstall in English.

    Please update to our latest stable version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=stable

    Please...
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    Is Intertops still Revolution/Cake? If so,...

    Is Intertops still Revolution/Cake?

    If so, they don't need a catcher.

    Please update to our latest stable version of HM3 from this link -...
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    Please reproduce issue, then go to TableNinja 2 >...

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.*
    Then send a copy of that ZIP file.

    Also please send a screenshot of your...
  4. This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
  5. Thread: cold 4b

    by udbrky
    Replies
    5
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    778

    3b Range is not possible, because it's not a...

    3b Range is not possible, because it's not a subset of a previous action. The stat is removed in HM3.
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    Please update to our latest stable version of HM3...

    Please update to our latest stable version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=stable

    Please reproduce the problem and:

    a) Take a...
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    No, the full steps, with the user.ini file. See...

    No, the full steps, with the user.ini file. See post 4.



    Did you follow post 4? It's been working for other skins that have had the aurora for a while. New skins are reporting issues only.
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    Please update to this version...

    Please update to this version
    http://www.holdemmanager.com/Downloads/Hm2AutoUpdate_8699.exe


    i) Please try to vacuum/analyze and reindex your database -...
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    Does this work for you -...

    Does this work for you - https://forumserver.twoplustwo.com/showpost.php?p=56650545&postcount=13811
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    You need to keep the *.msi file for your...

    You need to keep the *.msi file for your installed version of HM3 to be able to update it, or uninstall it, in the future. Please make sure you always keep that most recent *.msi file in your...
  11. Don't ever post logs in the forum - they have...

    Don't ever post logs in the forum - they have your personal information. That's why our instructions do not say to post them here, but to create a ticket.

    There's an issue with the Ipoker replayer...
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    Just use the hand history folder. Please...

    Just use the hand history folder.

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools - Import...
  13. With the reports on an alias, we cannot really...

    With the reports on an alias, we cannot really see anything. Change it to your Ipoker.

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max...
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    Please duplicate the issue and send us both your...

    Please duplicate the issue and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of what you were...
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    HM2 does not support Blitz, only HM3 does.

    HM2 does not support Blitz, only HM3 does.
  16. You usually should not bump a thread 3+ months...

    You usually should not bump a thread 3+ months old. There is no guarantee it is the same issue.

    Please update to this version
    http://www.holdemmanager.com/Downloads/Hm2AutoUpdate_8699.exe
    ...
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    It appears you're playing mixed limits. All-in...

    It appears you're playing mixed limits. All-in Adj is measured in currency, adj bb is in big blinds. So if you have multiple limits, they're not proportional.
  18. Thread: Export Hands

    by udbrky
    Replies
    4
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    5

    What are you trying to do? If you select Hero...

    What are you trying to do?

    If you select Hero only it should only do that Hero.

    You can also access your hands in c:\hm3archive separated by site, then date.
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    What exactly is the problem with All-in adj...

    What exactly is the problem with All-in adj bb/100?

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament...
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    Remove the ACR folder from Site Settings. ...

    Remove the ACR folder from Site Settings.

    Reply to the ticket, sending any additional information we may have requested.
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    Please update to our latest stable version of HM3...

    Please update to our latest stable version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=stable

    If you continue to have problems: Please reproduce...
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    Make sure your site is in English. Pleas...

    Make sure your site is in English.

    Pleas always tell us the site.

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include...
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    In Tools - Settings - General - turn on Prompt...

    In Tools - Settings - General - turn on Prompt for beta updates and Check for updates

    Please update to our latest stable version of HM3 from this link -...
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    Did you follow the instructions in the post you...

    Did you follow the instructions in the post you quoted? That is what we said to do.
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    Make sure windows is fully updated until 'No New...

    Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a...
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