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  1. Thread: Hud a mess

    by fozzy71
    Replies
    1
    Views
    21

    Please reproduce the problem and: a) Take a...

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your...
  2. Replies
    2
    Views
    73

    Do you know what graphics card/drivers you have...

    Do you know what graphics card/drivers you have installed on the PC? If they are Intel graphics drivers:
    - Please try to update your graphics driver.
    - If you continue to have problems: The only...
  3. Thread: PLO5 (winamax)

    by fozzy71
    Replies
    3
    Views
    92

    HM3 does not support PLO5 so those hands should...

    HM3 does not support PLO5 so those hands should not even actually import. We have an open developer ticket to prevent the import of those hands in a future HM3 beta update.
  4. Replies
    37
    Views
    2,294

    I would need those hands exported and sent to us,...

    I would need those hands exported and sent to us, or your entire database sent to us, in a support ticket for testing to be able to try and answer that.

    Please send us the actual database for...
  5. Replies
    37
    Views
    2,294

    What exactly does not work for you? The filter...

    What exactly does not work for you? The filter he posted seems to work fine for me in my testing database.




    If you have hands in your database that are not being filtered properly using the...
  6. Replies
    1
    Views
    131

    Please reproduce the problem and click the 'Send...

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your...
  7. Yes, that is correct.

    Yes, that is correct.
  8. HM3 does not have positional versions of every...

    HM3 does not have positional versions of every HUD stat like HM2 did, as many customers felt it cluttered up the stats list. Instead we have the HUD - HUD Editor - Item Properties - Position...
  9. Replies
    1
    Views
    75

    You need to use numbers such as: 165544

    You need to use numbers such as:



    165544
  10. Replies
    1
    Views
    105

    Please follow the steps on this page...

    Please follow the steps on this page.

    If that doesn't fix the issues:

    Please create a support ticket with a link to this thread and your forum username.

    Please reproduce and screenshot the...
  11. Thread: HUD questions

    by fozzy71
    Replies
    1
    Views
    61

    If you want a shortened version of the 'Hands'...

    If you want a shortened version of the 'Hands' stat total count you want to replace the 'Total Hands' stat in your HUD profile with the 'Total Hands Abbrev' stat.



    The developers decided to...
  12. Replies
    3
    Views
    54

    Are you playing partypoker.com where you have to...

    Are you playing partypoker.com where you have to download hand history files or a regional skin that still writes hands when playing live?

    Please try all the steps in this FAQ. If you continue to...
  13. The correct filter for this is MultiTableCount=X...

    The correct filter for this is MultiTableCount=X

    165541
  14. Replies
    37
    Views
    2,294

    Try this filter: NumberOfPlayers>=3 and...

    Try this filter:

    NumberOfPlayers>=3 and (EffectiveStackSizeInBBs<=40 and EffectiveStackSizeInBBs <=60.00 and (IsHandPlayable=true or IsHandPlayable=false))

    vs these filters:
    ...
  15. Replies
    2
    Views
    61

    We have a small number of 'Steal' category stats,...

    We have a small number of 'Steal' category stats, and a large number of 'vsHero' category stats, but unfortunately there is no 'Attempt to Steal vs Hero' stat that I can see. It might be possible to...
  16. Replies
    3
    Views
    113

    Did you edit any of the HUD - HUD Options -...

    Did you edit any of the HUD - HUD Options - 'Filters'? Those settings can drastically change what the HUD shows at the table. Do your HUD Options - Filters appear the same as the default ones in the...
  17. We have a number of positional 3Bet stats you can...

    We have a number of positional 3Bet stats you can add to a HUD or Popup:

    165530

    Then you can edit the Item Properties > Position for that stat as needed:

    165531
  18. Replies
    1
    Views
    68

    Please create a support ticket via the 'Contact...

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and...
  19. Thread: HM3 Trial How?

    by fozzy71
    Replies
    1
    Views
    89

    It sounds like you may have already had a trial...

    It sounds like you may have already had a trial in the past possibly. If you can send us your logo files and a problem description in a support ticket we can try to determine if that is the case or...
  20. Replies
    6
    Views
    377

    Can you select that player, open the Overall...

    Can you select that player, open the Overall report, load all his 1907 hands into the bottom hands grid, click Ctrl+A to select all the hands and right-click > 'Export' the hands and zip/send them to...
  21. Replies
    8
    Views
    312

    This feature request has been documented in...

    This feature request has been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when it is added please send an email via the 'Contact...
  22. Replies
    4
    Views
    228

    - Close your poker clients, close HM3 and...

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully...
  23. Replies
    1
    Views
    75

    Play money chips are not real money so you need...

    Play money chips are not real money so you need to add the 'Net Won Game' stat to your reports to see the game currency (i.e. chips) won as shown in green in the attached image.

    165527




    I...
  24. Replies
    5
    Views
    106

    No worries, thanks for letting us know you...

    No worries, thanks for letting us know you figured it out. Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
  25. You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know what solved your problems.
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