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  1. Thread: Winamax bug ?

    by udbrky
    Replies
    3
    Views
    100

    In Tools - Site Settings, clear the folders for...

    In Tools - Site Settings, clear the folders for Winamax, then use the auto detect.

    If it continues:

    Please see our HUD Troubleshooting FAQ -...
  2. Replies
    3
    Views
    17

    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
  3. Replies
    1
    Views
    34

    Always send in a ticket, since the inbox is...

    Always send in a ticket, since the inbox is unmonitored.

    Please update here - https://www.holdemmanager.com/hm3/download.php?download=true

    Please reproduce the problem and click the 'Send...
  4. Replies
    2
    Views
    24

    It is always in the Support - Support Center -...

    It is always in the Support - Support Center - HM2 - Downloads

    Please install this version:

    http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe

    - After downloading, you should...
  5. Replies
    4
    Views
    43

    Did you send in a ticket with the hands and a...

    Did you send in a ticket with the hands and a link to this thread?
  6. Replies
    7
    Views
    434

    This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. The assigned internal issue # on this issue is HM-9079. I have added your email address to the ticket so we can...
  7. Replies
    2
    Views
    25

    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
  8. Replies
    4
    Views
    36

    If you are using HM2, the list of hands will show...

    If you are using HM2, the list of hands will show under the average table stats. Right-click to mark them.
  9. Please see this FAQ for detailed instructions how...

    Please see this FAQ for detailed instructions how to make sure HM3* has been set to run as administrator -...
  10. Don't save on OneDrive. Where is Winamax saving...

    Don't save on OneDrive. Where is Winamax saving the hands? Choose that in Site Settings.

    Did you send in a ticket with the files and the link to this thread.
  11. Raising a cbet means it is only against cbets. ...

    Raising a cbet means it is only against cbets.

    If it does not specify, it is against any bet.
  12. Does it happen in a new database? This is in File...

    Does it happen in a new database? This is in File - New database.

    If so, we need the hands.

    Please try all the steps in this FAQ.

    If you continue to have problems please zip and email the...
  13. Don't set it that high. Import hands manually...

    Don't set it that high.

    Import hands manually after play from c:\hm2archive.
  14. Replies
    2
    Views
    24

    It looks like something is stealing focus. Is...

    It looks like something is stealing focus. Is Stars or Table Ninja set to steal focus?
  15. Replies
    11
    Views
    223

    I am sorry to hear you are still experiencing...

    I am sorry to hear you are still experiencing trouble.

    Did you send in a ticket with the information and link to this thread?

    You can find releases in our releases forum.

    Try using our...
  16. Try importing hands from c:\hm3archive or any...

    Try importing hands from c:\hm3archive or any other archives. We are looking into this and knowing if it works in 3.1.3 can help.
  17. Replies
    4
    Views
    54

    This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
  18. Thread: Winamax bug ?

    by udbrky
    Replies
    3
    Views
    100

    In Tools - Site Settings, clear the folders for...

    In Tools - Site Settings, clear the folders for Winamax, then use the auto detect.

    If it continues:

    Please see our HUD Troubleshooting FAQ -...
  19. Replies
    3
    Views
    67

    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
  20. Replies
    3
    Views
    53

    HM2 is no longer available. There are no plans...

    HM2 is no longer available.

    There are no plans for a MAC version of HM2 or HM3 at this time. If you want to use HM2 or HM3 on a MAC you will need to use something like Parallels or BootCamp so...
  21. Replies
    1
    Views
    47

    Please make sure that Stars is in English. This...

    Please make sure that Stars is in English. This is in the Stars' Settings - Global - Language - Play In: = English.

    Please see our HUD Troubleshooting FAQ -...
  22. Replies
    3
    Views
    67

    In HUD Editor, choose the stat. In the Item...

    In HUD Editor, choose the stat.

    In the Item Properties on the right side, scroll down to position and choose the position you wish for that stat.
  23. Replies
    9
    Views
    1,917

    Please review the following links and follow the...

    Please review the following links and follow the instructions below to try and resolve this issue.

    https://forums.holdemmanager.com/showthread.php?t=539550&p=2499831&viewfull=1#post2499831
    ...
  24. Replies
    1
    Views
    45

    Are you using preferred seat in Stars? Did you...

    Are you using preferred seat in Stars?

    Did you set it for one table first before trying others?

    Please see our HUD Troubleshooting FAQ -...
  25. Replies
    1
    Views
    71

    Yes, you can use both.

    Yes, you can use both.
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