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  1. The PokerStars notes file you have selected is invalid

    AS I was having problems with NoteCaddy I reinstalled HM3. Now when selecting PokerStars client note files I get the following error 'The PokerStars notes file you have selected is invalid'. I tried...
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    Unable to create or edit a note

    Any edit I make or if I'm trying to create a new note and click save or save new nothing happens, literally nothing. But when I close Notecaddy I get an issue resolution assistant message, which I...
  3. Getting flags from BitDefender for both HM2 and Hm3

    Bitdefender automatically blocked a load of files related to NoteCaddy in HM3, now it's also blocked one in HM2 - thirtytwobitipc.exe.
    I'm sure these are false positives, but thought I'd better...
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    Hi, Thanks once again for your help here....

    Hi,
    Thanks once again for your help here.
    Sorry for the long delay in responding to this. Was a bit occupied with other stuff. The stat wasn't working when I sent it to you, but have logged back...
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    Thanks for your reply. I've attached the ISO stat.

    Thanks for your reply. I've attached the ISO stat.
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    Creating a NoteCaddy Iso Stat

    I'm trying to create a NoteCaddy Iso Stat using HM3. I'd like to create a few different ones, but for now I'd be happy to get a simple one working. I'm trying to get a stat for when the Big blind...
  7. Thanks, but that is exactly what I've done and...

    Thanks, but that is exactly what I've done and only a note is available in HM3. I will try recreating it and creating it in HM2 also.

    Edit:I Got help from a contact on Skype: I made the note...
  8. How to create a Notecaddy stat instead of a note

    I'm trying to create my first NoteCaddy stat, but it's saving it as a note. I saw in the documentation to click on Define opportunities by action to save it as a stat, but it's still saved as a note....
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    Fair enough. Might be nice to be able to be able...

    Fair enough. Might be nice to be able to be able to choose the stats that appear there, even if it's limited to the 3 or 4 panels, but understand if you just want to keep it simple.
  10. Ok, though I might have to do a bit of digging...

    Ok, though I might have to do a bit of digging around to try to find the tournaments in question. I don't think PT4 works totally smoothly in this area either btw, there are some other niggly things...
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    Graphical Hud

    Is the graphical Hud editable?
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    No, I didn't do the force reimport, didn't know...

    No, I didn't do the force reimport, didn't know about this feature. Thanks for letting me know.I guess that's what the issue was then. Next time I'll do it that way.
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    Starting chips filter

    Hi,
    I am trying to filter for Flash spin and Gos, the easiest way I know of doing this is to use starting chips = 300, a very useful filter btw. This works on most tournaments but some of the...
  14. Sorry, I thought I had replied to this yesterday....

    Sorry, I thought I had replied to this yesterday. PT4 needs to have hands in the database also, the difference is though it just needs to have hands, it can have hands missing from the tournament,...
  15. Btw you are probably aware of this, but just in...

    Btw you are probably aware of this, but just in case you're not. When a tournament is missing a result, importing the summaries alone updates this on PT4, this doesn't work with HM3, you need the...
  16. Looking at your replies, I can see what the...

    Looking at your replies, I can see what the problem was. The tournament was still missing hand histories, it mustn't be updating the finish position even though it was included in the summaries I...
  17. Yes I did, apologies, I won't do that again. I...

    Yes I did, apologies, I won't do that again. I just had individual emails for seperate tournaments sent. I'll request the csv format from pokerstars, as long as there is a way to import them that's...
  18. Emailed PokerStars tournament summaries not updating missing results

    I had a number of missing results in both PT4 and HM3. I got the summaries from PokerStars, put them into one single file on my desktop. When I uploaded the summaries to PokerStars it successfully...
  19. I tried, but it didn't work. Ok, thanks....

    I tried, but it didn't work.




    Ok, thanks. Yeah, that's true. didn't understand what you meant at first :)
  20. I'm having this same problem. I recently went on...

    I'm having this same problem. I recently went on a dual monitor setup, when I went back to a single monitor the buttons reappear, otherwise they stay invisible. I have tried solving this a number of...
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    I think it might have been an error on my part...

    I think it might have been an error on my part after all, my credit card has just the initial of my first name and I was entering in my full name. I'm going to hold off on purchasing for a while, the...
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    Unable to purchase with my credit card

    Trying to purchase a new subscription of TN2, but getting message 'Your payment has been declined. Please check your payment details are correct and try purchasing again. .....'. All my details are...
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    Thanks, as luck would have it, I installed 9.3 :(...

    Thanks, as luck would have it, I installed 9.3 :( and have had some issues with it.
    Just to confirm I'm thinking of uninstalling HM2, PostgreSQL 9.3 and installing 9.6 and reinstalling HM2. It...
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    Latest version of PostgreSQL to install

    I'm installing both HM2 and PT4 on a new computer, can you tell me what's the latest version of PostgreSQL that will work on both please?

    Also is performance significantly better on a SSD over a...
  25. Thanks :)

    Thanks :)
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