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Hi!

I just purchased a new laptop and tried restoring my HM3 database from a backup file I created two weeks ago but both the Database and Configuration options are greyed out and as such I am...

If I double click the hmdb file, it asks for me to choose a program to open it with. If I navigate to the hm3 directory and pick holdemmanager3.exe, it attempts to start hm3 but ends up offering me...

Hi!

I would like to change my database location to another drive. How do I do it safely without risk of corrupting anything?

Hi,

I have 2 user accounts and I accidentally logged into one of my HM3 instances from the wrong one and need to log out somehow but I am unable to locate any log out button. How do I log out?

Hi,

HUD is very unreliable on Ignition, also is malfunctioning randomly. I'm making sure to first start HM3, waiting for it to show "Stop import" and only then opening Ignition. Currently the HUD...

Hi.

Is it ever planned to improve the whole handgrabber experience so that one is not required to wait for the stats to appear at each table before opening the other one? For me they appear only...

Hi,

On both of my PCs I have a problem with notecaddy where after resetting notes and recreating them, very frequently the notecaddy stats that I have added to my HUD are just shown as "-" and I...

Running maintenance on the original database and then backing it up fixed this, thanks.

Hi,

I did a database restore on a virtual machine and a lot of hands are missing. It seems that the ones missing are all either from pokerstars.it, Tigergaming or snai.it. All other hands from...

Hi,

I have always had several random HM2 crashes almost every single session. I've also always assumed that there is no fix because HM2 crashes for everybody all the time, especially if you play...

So if I had two accounts - Hero A and Hero B - in the database and opened a hand played by hero A it would show vs hero stats as they are vs hero A but if I then opened the next hand that was played...

How is the active hero determined normally?

Also, is it possible to switch the active hero manually?

Hi,

I would like to install HM2 on a virtual machine with HM2 already installed on the actual PC. Is this supported, and would it cause any problems?

Hi,

I am considering to play on a new account on one certain site where I have been playing for a while on my existing account and was wondering – what would happen to vs hero stats if I indeed...

Hi,

I just accessed some of my old databases in HM2 and I noticed that my hand replayer doesn't show any stats for any player even though no hands are missing from the database and I can view the...

I tried restoring a backup of my 3.5GB database with something like 13.5gb free space on my disk and to my surprise ended up running out of space during the restoration process. HM2 froze and I had...

My hard drive has been this full for several years now and I have never had any problems. Are you sure this is the actual cause? I managed to free up some space, which now is at 15.6 GB from total...

I tried everything you suggested and the problem still persists. Even in a new database with a few hands imported from one month ago when everything was working fine. I attached a log file of me...

Hi, as of yesterday my HUD won't show up automatically in the hand replayer. For it to show up I have to manually disable and then re-enable the "Show HUD stats" option in the options menu found at...

So what will happen live at the tables then?

Ok, but if I add the new screen name to the already existing alias where the old screen name is as well?

Let's say there's the old SN – let's call it Bob, and the new SN – Jim. If Bob has played a...

Hi,

I want to change my screen name on Winamax but I am afraid of a conflict happening with vs hero stats in my HUD since technically the hero will have changed. In the past I have had problems...

Just to let you know, I got the same bug right after the update. Happens only on bwin.it for me, other sites not affected. After double clicking, the HUD briefly shows stats from all hands but then...

Hi,

I pretty much seem to have the same problem as the recent poster of this thread:
...

Hi,

Some time ago vs hero stats stopped working on stars for me and are not updating for any opponent. They work fine on other rooms. Just wondering – have they been permanently banned by stars in...