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  1. I submitted a ticket with a Support bundle.

    I submitted a ticket with a Support bundle.
  2. Hands not randomly appearing immediately in the HUD

    I have noticed while playing recently on Ignition, that some big pots aren't registering in the HUD. I will have to wait to download them when they become available in the poker client. I recall...
  3. It's working now.

    It's working now.
  4. I am having difficulty with Ignition after recent HM3 updates

    At first, the HUD wasn't working but my hands were importing immediately after they played in my session tab. Then, I did a restart of computer and now the HUD isn't working and hands aren't...
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    842

    Ignition Error Message

    HM3 isn't working for me this morning and I see an error message which I've seen in the past when Ignition does an update that hasn't been synced yet. 165821
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    467

    All-in hands don't show up in client.

    I am playing Ignition and frequently when I win pots that involve an all-in, they don't show up in the client until I download the hand from the poker software several days later. So my short-term...
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    1,667

    I am playing 6-max and 9-max NLHE on Ignition

    I am playing 6-max and 9-max NLHE on Ignition
  8. Replies
    8
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    1,667

    I'm playing 6-max and 9-max NLHE cash games on...

    I'm playing 6-max and 9-max NLHE cash games on Ignition. Mostly 2/5 and 5/10
  9. Replies
    8
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    1,667

    I'm still having this problem

    I'm still having this problem
  10. Replies
    8
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    1,667

    Problem with hand count

    Today when multi-tabling, I was having an issue where at each table for my display in the HUD, it was showing the total number of hands for the session and total stats for the entire session across...
  11. Thanks. I did that and it found the file and said...

    Thanks. I did that and it found the file and said restore complete very quickly (which I found odd because I have close to 400K hands) but then when I opened HM3 there were no hands there anymore,...
  12. Thank you. That was helpful. I saved the database...

    Thank you. That was helpful. I saved the database to a flash drive. And on my new computer, I started the restore database process. It found the correct type of file on my flash drive, but once the...
  13. Has 3119 been resolved yet? I bought a new...

    Has 3119 been resolved yet? I bought a new computer and would like to transfer my database over to new computer.
  14. Replies
    1
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    473

    Data for more than 12 months

    So, I started a new system around April 10 last year and I noticed the dates are starting to gray out. I've saved all my hands to Dropbox, so there is a back-up, but I'd still like to run some...
  15. Is the fix in?

    Ace Poker Solutions claims the problem has been fixed. Has it?

    https://forumserver.twoplustwo.com/167/commercial-software/ignition-bodog-poker-card-catcher-hud-1447828/index217.html
  16. Getting an Error with Ignition Hand Grabber

    It says detected unknown Ignition version: SPADE.

    No hands are downloading and the HUD isn't displaying.
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    5
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    1,200

    It was very first hand at table so there must...

    It was very first hand at table so there must have been an error in the script. Once I downloaded it, it self-corrected.
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    1,200

    That's not what happened. There was a raise in...

    That's not what happened. There was a raise in early position to 6 dollars from P3, P6 called the 6 dollars, I raised to $28, P3 went all-in for $85, P6 folded, and I called. P6 never called a...
  19. Replies
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    1,200

    No All-In Adjustment

    I just played this hand (attachment below) and there was no all-in adjustment even though we were allin-preflop. It was first hand at table and the hand history looks weird. It says I'm the only...
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    455

    Opponent limp re-raise

    I wanted to create a filter for hands where opponents limp re-raised but I only see that filter for hero. Any ideas?
  21. I appear to have fixed this problem looking at...

    I appear to have fixed this problem looking at prior threads but my friend has another one. He downloaded the Ignition Hand Grabber and restarted computer but doesn't see the APPS tab at the top to...
  22. An Error has occurred while hooking DLL

    164156

    I am getting this error message when I try to open HM3. What to do?
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