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  1. Replies
    3
    Views
    2,615

    Thanks for the update

    Thanks for the update
  2. Thanks for the update!

    Thanks for the update!
  3. Replies
    1
    Views
    1,332

    Hi Nep, Thanks for your post. I have...

    Hi Nep,

    Thanks for your post.

    I have forwarded this to Development.

    Regards,

    Doug
  4. Hi Pupp, Thank you for your post and I...

    Hi Pupp,

    Thank you for your post and I apologize for the inconvenience.

    It is a known issue.

    Development is working hard to fix it, just check the release notes when you receive your next...
  5. Replies
    26
    Views
    5,153

    thanks for the update

    thanks for the update
  6. Thanks for the update

    Thanks for the update
  7. Replies
    5
    Views
    2,354

    Hi, sorry for the issue that you are having. I...

    Hi, sorry for the issue that you are having. I know this might sound like a silly question, but do you hit "save & close" or "save each time?

    Get back to us if you have any other questions.
    ...
  8. Not sure which link you need, but here are the...

    Not sure which link you need, but here are the locations of the downloads

    Downloads and Manuals - Hold'Em Manager, Omaha Manager & HM Apps

    Thanks
    Doug
  9. Replies
    5
    Views
    1,845

    Thanks for the feedback Angie - Let us know if we...

    Thanks for the feedback Angie - Let us know if we can help you further.

    Doug
  10. Thread: HM2 replayer

    by CDB_HM
    Replies
    5
    Views
    1,618

    No problem - thanks for the update. Let us know...

    No problem - thanks for the update. Let us know if there are any other questions.

    Doug
  11. Replies
    1
    Views
    1,209

    Thanks for the update

    Thanks for the update
  12. Thread: WTS Bug in HUD

    by CDB_HM
    Replies
    1
    Views
    1,297

    Hi Tom Thanks for the update! Doug

    Hi Tom

    Thanks for the update!

    Doug
  13. Replies
    5
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    1,539

    Hey John: My name is Doug and I am going to...

    Hey John:

    My name is Doug and I am going to try and help you solve this issue.

    Have you tried to switch to different HUDS?

    Please send a better image of what you are talking about.
    ...
  14. Replies
    1
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    1,158

    Good Afternoon, I apologize for the issues you...

    Good Afternoon,

    I apologize for the issues you are having. Please check this link and and it should help you get up and running. http://hm2faq.holdemmanager.com/questions/1401/Table+Manager
    ...
  15. Replies
    6
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    5,944

    Good afternoon, We do not allow players to...

    Good afternoon,

    We do not allow players to change the skins. You have two skins available to you, dark and light.

    Thanks
    Doug
  16. Replies
    1
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    1,020

    Good Afternoon, You can find your winnings in...

    Good Afternoon,

    You can find your winnings in the TOURNAMENTS tab. There is a column in this report that shows winnings for each Tourney and in the graph section of this TAB you have several...
  17. Hi Guido, I apologize for the problem you are...

    Hi Guido,

    I apologize for the problem you are having.

    Please take a look at this link on SQL and external HDs and then if that doesn't help please email HM2support@holdemmanager.com....
  18. Hi Guido, I apologize for the problem you are...

    Hi Guido,

    I apologize for the problem you are having.

    Please take a look at this link on SQL and external HDs and then if that doesn't help please email HM2support@holdemmanager.com....
  19. Replies
    1
    Views
    1,859

    Hi, My name is DOug and I apologize for the...

    Hi,

    My name is DOug and I apologize for the issues you are having. Make sure your windows is completely up to date. At the bottom of the page linked here is the update or a complete new install...
  20. Replies
    3
    Views
    1,356

    Hi There, My name is Doug and I apologize3 for...

    Hi There,

    My name is Doug and I apologize3 for the issue you are having.

    Please make sure all the following is completed:

    "Please confirm that my account, [USERNAME] is successfully linked...
  21. No worries, its happens sometimes, thanks for the...

    No worries, its happens sometimes, thanks for the update.
  22. Thread: Problem login

    by CDB_HM
    Replies
    7
    Views
    2,062

    Your English is fine! there is a know issue of...

    Your English is fine!

    there is a know issue of having to restart HM2 once new hands have been logged in order for HM Sync to work. I do not have a fix date for this issue, but I would recommend...
  23. Replies
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    1,558

    Hi Mamba, Sorry for the issue you are having....

    Hi Mamba,

    Sorry for the issue you are having.

    Try this link http://hm2faq.holdemmanager.com/questions/31/HUD+Options+%7B47%7D+Site+Options#LiveTracking.

    If this does not help you please...
  24. Replies
    2
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    1,394

    Good Morning: I apologize for the issue you...

    Good Morning:

    I apologize for the issue you are having and I have escalated it to Level 2 Support.

    Thanks
    Doug
  25. Thread: Problem login

    by CDB_HM
    Replies
    7
    Views
    2,062

    Hi Tyryton: I apologize for the issue you are...

    Hi Tyryton:

    I apologize for the issue you are having. Please make sure the password that you used to log into holdemmanager.com and purchase HM2 is the same as the one you are using to log into...
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