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  1. If you've selected him in reports to be the...

    If you've selected him in reports to be the "Hero" it could cause this. Did you follow the steps?
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    66

    We said it's a bug and that it's fixed in HM3 and...

    We said it's a bug and that it's fixed in HM3 and that it should be in the next HM2 gold beta release.
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    At the bottom, click the pause, then click the...

    At the bottom, click the pause, then click the stop.
  4. Did you create a ticket and send in the files and...

    Did you create a ticket and send in the files and screenshots as the FAQ said to do? Did you link to this thread?

    Please update to this version...
  5. Sticky: Did you log in with your HM2 email? You will...

    Did you log in with your HM2 email?

    You will need to install the updated version.
  6. Thread: New computer

    by udbrky
    Replies
    5
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    116

    Uninstall HM2 and then Reinstall HM2 from this...

    Uninstall HM2 and then Reinstall HM2 from this file -*https://www.holdemmanager.com/Downloads/HoldemManager2Setup_8660.exe

    - After downloading, you should right-click the file, go to properties...
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    This is not possible to narrow it that far.

    This is not possible to narrow it that far.
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    103

    Did you add called PFR and facing cbet = no?

    Did you add called PFR and facing cbet = no?
  9. Sticky: You need to explain further what you are wanting.

    You need to explain further what you are wanting.
  10. Sticky: It is not integrated yet.

    It is not integrated yet.
  11. Replies
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    224

    Did you save and import the tournament summaries...

    Did you save and import the tournament summaries as we said?

    Did you send in the ticket with the zipped files, and a link to this thread?
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    Preflop, the call is the 1st bet. That is why you...

    Preflop, the call is the 1st bet. That is why you have to fold if you do not continue, and cannot check. The raise is the 2nd bet. That is why the re-raise is a 3-bet preflop.

    After the flop,...
  13. Are you referring to the hero HUD stats or...

    Are you referring to the hero HUD stats or opponent HUD stats?

    If it is for you, HM is designed to only show your session stats at that table as we felt it was a lot more useful for a couple of...
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    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
  15. I'm really sorry and I know there is nothing more...

    I'm really sorry and I know there is nothing more frustrating than having issues like this when trying to play. I hope i can help you resolve this quickly.

    a) What is your hard drive model, RAM...
  16. Thread: HM reports

    by udbrky
    Replies
    1
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    141

    - Close HM2 - Please delete everything in: -...

    - Close HM2
    - Please delete everything in:

    - Win Vista/7+: C:\Users\username\AppData\Roaming\HoldemManager\Reports
    - Windows XP: C:\documents and settings\username\application...
  17. Thread: MTTs in HEM

    by udbrky
    Replies
    1
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    126

    HM3 handles tournaments better. You can test it...

    HM3 handles tournaments better. You can test it now. We do not have an ETA for the official release date.
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    That will change the stats that you see, because...

    That will change the stats that you see, because they're filtered to only show the # of bb range or players at the table.
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    106

    They are imposing rules that greatly inhibit how...

    They are imposing rules that greatly inhibit how HUDs can work. The changes can be viewed here - https://www.holdemmanager.com/Downloads/tpt-reference-guide-march-4.pdf

    which was discussed in...
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    Yes.

    Yes.
  21. Replies
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    Did you update HM2? The HUD should work. ...

    Did you update HM2? The HUD should work.

    Please update to this version
    http://www.holdemmanager.com/Downloads/Hm2AutoUpdate_8660.exe

    Please enable the Settings > Feature Logging > [x]...
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    Do you have datamined hands? Do you have a lot...

    Do you have datamined hands?

    Do you have a lot of note caddy notes?

    Reset them in Note Caddy - File - Reset.

    Then you can reprocess them. If you disable notes you do not use, you can have a...
  23. Thread: Bounty prize

    by udbrky
    Replies
    5
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    154

    There are issues in HM2 with the way they are...

    There are issues in HM2 with the way they are listed.

    HM3 handles them better. Have you tried it?

    You can request access in your account. Click HM3 at the top right.
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    i) Please try to vacuum/analyze and reindex...

    i) Please try to vacuum/analyze and reindex your database.

    ii) If you continue to have problems, try the following:

    Try creating a new DataBase and import a small portion of your \HM2Archive...
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    If it shows in Control Panel - Programs, that's...

    If it shows in Control Panel - Programs, that's never been accurate.
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