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Thanks for the honest reply. The above is pretty shocking to me tbh but I guess that's more to do with me being naive than anything else.
Cheers

Guys, please, take your time, it's not like rush is the 2nd biggest speedpoker pool in the world. glad to see you fixed the cap HH import issues in the latest update tho, that seems like a...

It shows just how much you care, you totally ignored this part of the post. I guess that's what happens when you pretend to do customer service but actually just want to get it over with faster and...

Also, I remember the good old days. Both when PT was starting out as well as when HEM was starting out. All each company wanted was to get as many customers, which meant prompt updates, and bug fixes...

If it's a known bug, Pat, then thank you very much for including that information in the sticky updated on 20th November. Oh wait, no one did include it. The idea of "known bugs" is that we should...

Also see: http://forums.holdemmanager.com/bug-reports/402641-rush-hud-issues-since-latest-fulll-tilt-update.html




:/

Can't get the hud up on FTP, rush, NL 6max on racetrack. Didn't try classic because I can't play like that and also it seems you already have a bug where the hud doesn't work on classic.
HUD also...

alright, that worked

Hey, read the FAQ, nothing worked, but I did find a different thread regarding this issue and found this:


this worked insofar as I'm not getting the error now, but HEM just hangs on this screen:...

any fix for this? i've just updated to the latest version and am getting this error. win 7, avast antivirus and MbAM

Thanks, that did it

Hi. I'm running HEM 1.12.10. Today I uninstalled postgresql and reinstalled to a diff partition. created a new database and used the import from folder on the /HMArchive folder where all the hands...

wat? what are you even on about? PT3 and PT4 have had working zoom hud for ages now. Way WAY before HEM1 ever had a working zoom HUD (and I use the term 'working' very loosely because even now it has...

Oh, my bad, I confused one of your malfunctioning products (HEM2) with the other (HEM1) and confused the malfunctioning fold to cbet stats with the malfunctioning fold vs btn steal stats

Also note...

ahahahahaha this is such a joke. fold to flop cbet one of the most important stats in holdem

are the cbet stats working alright in this version? seems silly for me to be a guinea pig and test this beta release when it could cost me loads and loads of money

Thanks for the reply. I double checked my users folder just now and it seems when I renamed my Administrator account, it changed the folder name on the desktop, but kept the old name in C:/Users/...

Ugh. So for some reason stupid win 7 ultimate decided to put my user folder on the desktop. Pokerstars settings folder is in user/AppData/Local/Pokerstars.EU. But the user folder is on the desktop....

Great, thanks and apologies for wasting your time

Ever since the pokerstars update a couple of days ago (AFAIK they changed some text in the HHs), my zoom hands have been importing as non-zoom. The problem I have with this is the following:

There...

Just played a hand where we got to the flop 4 handed, all checked to me, I bet, 1 call, villain check/raises with AA then calls it off vs myself and the caller.

Next hand I'm in a pot w/villain...

HEM2 lags soooo much with zoom. I've got HEM2 installed on my SSD (postgresql and my databases, however, are not) and my database is pretty small, <100k hands. If I play 4 tables zoom and do nothing...

why?
why is it that pokertracker managed to support zoom on both PT3 and PT4 beta, which by the way, has been in public beta for FAR FAR less time than HEM 2 has been

In the meantime, PT4 (which has been in public beta for far far less time than HEM2) already has a working rush hud

lol this is pathetic. PT3 HUD already works with rush and so does PT4 beta.