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I could email my old Config folder, or get it to you any other way you like. Some of the configs were made by others with more experience than I, and seemed to work well. The FT .xml worked good for...

WHy is it that all my tournaments in Holdem Manager are completely wrong. Buyin, finish, size, winnings, etc. I put in the corrected figures and HEM puts in different figures than what I just did...

Hi, I uninstalled Version 1.09.03. I then installed version 1.08.04 full install, from the home page (not the patch for 1.08.04) and upgraded to 1.09.03 and all seems to be working fine now. I...

Hi, I uninstalled Version 1.09.03. I then installed version 1.08.04 full install, from the home page (not the patch for 1.08.04) and upgraded to 1.09.03 and all seems to be working fine now. I...

The table scanner or live tracking don't seem to work for me,
as yet. I'm at a loss when all the help, pop up, windows are
blank. I'm sure they'll get it working. I can wait, but I want it ...

HI, I installed the latest version, 1.09.03, and the table scanner isn't working. I've tried Microgaming and Stars. Each room pops up a help file when I click, "Scan," but the help files are blank....

Hi, I updated to 1.07 beta, last week, TY!!
I just opened HEM to see if it would show "2009"
and it was reading Jan 2009 when it started.

I had been using HEM all day on 12-31-08
and into...

Hi, I cannot change the date to the year 2009. Please let me know if I am just missing something that's very simple to figure out.

Thanks,
BigPotz

You may still want to try screenshotcaptor. It is even easier to use than what you described and it's free. The software is very easy to use, very small in size and can do quite a bit for such a...

You can use a free screen capture program called,
screenshotcaptor - and take a shot of what ever part of the screen you need. Screenshotcaptor is simple to use, works good and it's free.

Believe it when it's said that they will help in any way.
HM has an awesome support team. My experiences with HM's support have all been excellent. They will help with anything.

Hi everyone :)
I thought I would take the time to thank and commend Fabio on his outstanding support. I had emailed Fabio for help with postgresql. It was a problem that some people may be able fix...

Holdem Manager is a fantastic program and you guy's work your tails off answering support emails, VERY QUICKLY, while upgrading your software JUST AS QUICKLY!!! I don't know of too many people who...

I have a Merge HH converter but it doiesn't seem to work. I'll send you the link to the zip file that I uloaded to Mega upload. Maybe you can figure it out and incorporate it inot HM or possibly let...

Is there a way to use HM on the Merge network? I have many of the Merge sites downloaded but play there very little since I cannot use HM while playing.

Thanks,
Bigpotz

Prima automatically creates a new GameHistory.dat file when I start their software, if I have deleted any previous ones. Just as your software creates a new prefs.xml file in the Config folder, if...

I find that the Prima site become very sluggish if the GameHistory.dat file becomes too large. I delete it and start fresh, after a while, and it really helps speed up game play and connection...

Hi, I just noticed I have the two boxes in the Config Auto imports for Prima both ticked and have been that way from the start. It has always seem to work OK this way. Is their any problems this...

You guys have, by far, the best support and are always working to improve an already fantastic product. Thanks for all your hard work.

Steve
BigPotz