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  1. Replies
    3
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    1,933

    Are you sure that this is a correct formula? ...

    Are you sure that this is a correct formula?

    That doesn't seem to work properly for me. Here's an example:

    https://gyazo.com/48cdefbfa9a4481678cf02f8ace7464d

    According to your formula, for...
  2. Such a great upgrade this is from HM2 to HM3! I...

    Such a great upgrade this is from HM2 to HM3! I payed just 100$ in order to be able to do a whole week of redundant work just to be able to use my HUD again.
  3. Replies
    1
    Views
    561

    HUD questions

    I've just bought HM3 a couple of days ago and trying to migrate from HM2. I have several questions that I was unable to find answers to.

    1. Total hands issue. In HM2 the hands amount for a player...
  4. In my case the problem was that adter the import...

    In my case the problem was that adter the import from HM2 the Scatters and Sparks were not assigned to popups. If I manually add scatter to popup using HUD Editor, then it works.

    I'm still trying...
  5. I'm having the same problem. Just purchased HM3...

    I'm having the same problem. Just purchased HM3 and unable to make NC work.

    It creates notes and the figures are seemed to be displayed finely, but the notes and caddyscatters are absent from...
  6. So basically, you left me pretty much without a...

    So basically, you left me pretty much without a viable version of the product and I also paid for that :D
  7. Is there any chance that this option will be...

    Is there any chance that this option will be added within the reasonable amount of time? Or should I be ready that it will not be implemented even within several years?

    It's extremely hard for me...
  8. Replies
    3
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    1,006

    Thank you for the answer, I will create the...

    Thank you for the answer, I will create the support ticket.



    I used the second method. The first one basically doesn't work for me. It imports a very small portion of HUD.


    One of the top...
  9. This is still out of my comprehension. If...

    This is still out of my comprehension.

    If version for HM3 is beta, then why the support of the latest stable version is finished? I cannot use NC with HM2 on WPN. It simply not works and noone is...
  10. Man, either I don't understand something or it's...

    Man, either I don't understand something or it's a natural banditry.

    Forcing people to buy a new product when it doesn't even support the import of HUD from the old one. Such a BS. I'm losing...
  11. Replies
    3
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    1,006

    Troubles with importing HM2 HUD

    I was able to import HM2 HUD, but still having several issues.

    1. Popups are not the same. They are similar, but not the same. Here the example. On the left - popup from HM2. On the right the same...
  12. Don't quite understand how to import popups

    Hi,

    I've just purchased HM3 and trying to import my HM2 HUD in it.
    I have about 20 popups with caddyscatter definitions.

    For example, I have this "BetsTurn" definition...
  13. Where is "Show HUD on active table only" option?

    Just purchased HM3, cannot find this option anywhere. Does it exist at all?
  14. Replies
    8
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    13,032

    Okay, it seems to me that it will not work since...

    Okay, it seems to me that it will not work since I have a trial license of HM3.
    It's kind of strange although, because in fact I cannot try what I need.
  15. Okay, looks like the problem is that I have a...

    Okay, looks like the problem is that I have a trial license, which forbids using of Apps.

    May I please ask to remove this restriction? Since the only reason why I'm considering buying HM3 is...
  16. Replies
    8
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    13,032

    Cannot run notecaddy in HM3

    Hi,

    I've signed up at notecaddy page and it says that I should be able to run notecaddy now from my HM3:
    https://gyazo.com/6dc85eca88cb490e518a30a5e4c348f4

    I've completely restarted...
  17. The "Apps" option is missing in my HM. How to...

    The "Apps" option is missing in my HM. How to enable it?

    https://gyazo.com/7d81c2d0bd73c69137a06c4564f6f075

    I've signed up at notecaddy page and it says that I should be able to load notecaddy...
  18. Replies
    13
    Views
    5,518

    Sir, I'm not asking you to add an additional...

    Sir, I'm not asking you to add an additional feature that may overcomplicate the software. I'm asking you to fix the bug.
  19. Replies
    13
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    5,518

    Winning Poker Network Straddle issue

    Dear support,

    are you aware that statistics in hands with straddles at winning poker network is calculated in a wrong way? The straddle is treated as an openraise, which means that openraises are...
  20. Replies
    3
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    1,566

    I think any hand will suffice. You can just...

    I think any hand will suffice. You can just change some nick to this guy's nick.
    When do you expect to provide a new version? I'm sorry for pressuring you, but we're playing this guy pretty much...
  21. Replies
    3
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    1,566

    Nickname problem?

    Hi,

    there's a guy in Winning Poker Network with a nickname [A][A]. Notecaddy doesn't show stats for him correctly, although general HM stats seem to work fine. I assume that this is because of...
  22. Show HUD on active table is not working on Chico

    Hi,

    could you please help me with this one? Is there a way to fix it? What might cause this problem?

    I use the hand converter that converts the hand history to 888 format. Everything works...
  23. Replies
    1
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    955

    WPN player stats

    Hi,

    there is a player on WPN network who has nickname "(VoteTrump2016)". The stats that are calculated for him are absolutely ridiculous.

    I'm quite sure that this is because he has brackets in...
  24. Replies
    7
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    1,750

    udbrky, I've made several databases since the...

    udbrky,

    I've made several databases since the last post and the issue was on every of them. Currently I play on WPN network and I also experience solid lags. HM2 restarts finely when there's no...
  25. Replies
    1
    Views
    922

    HM2 backup tool

    Is this the normal behavior of the backup tool?
    https://gyazo.com/53bf31ce38724e113c8ba9e29898a7a0

    It's not writing anything more. I was at least expecting a success message and a question to me...
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