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If LB won't launch please try the following steps:

1. Close HM2
2. Download this file from the following link:
http://acepokersolutions.com/files/LeakBusterHM2fix.zip
3. Unzip and drop these...

Have you added a filter in HM to set for 5-6 players for 6-max or 7-9 for full ring? HM categorizes and table labeled as 6-max even if there are only 3 or 4 players. LB doesn't do this.

We are actually doing this again for the month of June. Take a look at the following link.
Leak Buster Releases Database Analysis Video + Win Free Coaching

Thanks for reporting this. The developer is looking into it and we will have a solution soon.

Which program does this happen in NL or PLO? Also, can you please send your LB.log file to support@acepokersolutions.com? It is located in the following directory. C/Program Files (x86)/Holdem...

Update to the latest version of HM2 and Leak Buster PLO will be available.

The serial number would be in an email sent to you when you purchased Leak Buster. You can also send us the email address associated with the sale, and we can look up you account with that...

Send an email with your Leak Buster serial number to support@acepokersolutions.com, and we'll reset the activations so that you can register on 2 systems.

We are working on the Limit version of Leak Buster for HM2, but do not have an ETA at this point. We will make an announcement in this thread when we know.

http://www.youtube.com/watch?v=MmhlJR6Wfzc&feature=relmfu

Hello,

Check out this video series on Youtube.

http://www.youtube.com/watch?v=eWEckjaSEKY&feature=relmfu


You can also download the users manual from the "members area" within the...

We are still working on the the update and will make announcement when it is ready.

Thanks for reporting this. We are aware of the issue and are working to resolve it for one of our next updates.

I have the developer looking into this and will get back to you shortly.

Not yet. The developer is actually looking into this issue now. Please send us the error message to support@acepokersolutions.com along with your lb.log file located in the following directory:
...

Hi,

Unfortunately you are going to have to wait until the HM2 version of Leak Buster PLO comes out to use it. We are getting very close though, and will make an announcement as soon as it has...

Very strange that we are not receiving the emails. Go ahead and PM me the information and I'll take care of it for you.

Hmmm...we did not receive anything. Can you please resend it? Make sure the email address is correct. support@acepokersolutions.com.

Please send a message to support@acepokersolutions.com with the email address you used to register, and they will be able to look up your serial.

Congratulations walkenxx@xxxxx.com! You have won the hour database review session. We have contacted you twice via email and have yet to get a response. Please contact us ASAP to set up a time for...

I am glad that it's working for you!

The reason that it is not showing a leak in the agg% has to do with the scoring algorithm which takes into account your sample size and the winrate impact...

Glad it's working for you!

This is a known error that has been resolved. We are just waiting on the Holdem Manager developers to put it in the next update. We are told that should be in the next day or so.

The Leak Buster fix was not in this update. We have the issue resolved and are waiting for the HM developers to add it to the next build. We are told it will be soon.

There are no other bugs like this that we are aware of. This is currently being corrected and will be in an update soon.

Thanks for your patience.