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  1. You should be able to right-click edit them in...

    You should be able to right-click edit them in the Tournaments report for now until the next beta update is live so you can then reimport the hands as instructed below.

    These fixes should be...
  2. Please make sure your poker site's preferred...

    Please make sure your poker site's preferred seating options are configured and matched to your HM3 - Tools - Site Settings - My Seat options.

    Here is how I have mine configured in WPN and HM3:
    ...
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    I just tested some GG samples and had no issues. ...

    I just tested some GG samples and had no issues. How many hands do the opponents have on average? You might need to try reducing the settings for min player hands and min filtered player hands...
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    If the HUD is not working you need to send us...

    If the HUD is not working you need to send us screenshots of the entire replayer (do not crop them) with a sample of your hand history files and most importantly your HM3 log files as instructed at...
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    Unfortunately not at this time. This feature...

    Unfortunately not at this time. This feature request has been documented in detail and provided to the developers for future consideration. *

    HMT-5193: Add ability to multi select/add multiple...
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    It is an all new HUD 'engine' for HM3. i.e. All...

    It is an all new HUD 'engine' for HM3. i.e. All new HUD Editor and HUD Options menus for building and configuring HUDs/Popups and for the developers to then start adding new/missing features like in...
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    We replaced the hover over stat specific popups...

    We replaced the hover over stat specific popups functionality with the stat details tooltip. At this point it is not possible to display the assigned stat specific popup instead of the stat details...
  8. I answered this in your other thread...

    I answered this in your other thread where you cross posted the same question.
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    I am not a developer so can't speak to the...

    I am not a developer so can't speak to the difficulty of adding this feature. Anything HUD/Popup related for the developers has been on hold until they get our new 'HUD 2.0' engine project under way...
  10. I wrote up the issue I mentioned above. I...

    I wrote up the issue I mentioned above. I believe it is basically the same issue as you mentioned and affects any hands where villain raise/shoves or limp/shoves but it would be good if you could...
  11. I was able to find one hand in HM3 that wasn't...

    I was able to find one hand in HM3 that wasn't filtered in HM2 where the hero 3-bet then folded to the original raisers all-in shove but I haven't been able to find a hand where a villain...
  12. I forwarded this for testing. Once I get...

    I forwarded this for testing. Once I get feedback from the testers I will update this thread with any related developer bug ticket information or questions the testers might have such as you sending...
  13. If this is happening we need some of the original...

    If this is happening we need some of the original hand history files sent to us for testing. Please zip and email the original problem hand histories and tournament summaries to us as instructed at...
  14. Unfortunately this is not possible, you can only...

    Unfortunately this is not possible, you can only choose between the 2 included light/dark themes in the replayer settings menu.
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    If you want to +1 either of those issues you have...

    If you want to +1 either of those issues you have to follow the steps above so you can be added to the internal developer tickets. That is how we track the priority/popularity of feature requests as...
  16. This feature request is still in our 'backlog'...

    This feature request is still in our 'backlog' group of tickets to be assigned at some point in the future. I do not have an estimate for when this issue will be resolved. We do not give estimates...
  17. The only thing in 8673 is going to have is more...

    The only thing in 8673 is going to have is more bugs that we fixed in 8714 so I am not sure why that customer wanted to use the older build.
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    You can see GG hands in the Opponents list, and...

    You can see GG hands in the Opponents list, and reports, if you toggle on the HM3 - Tools - Settings... - General - [x] Show anonymous players in reports' option.

    165234

    165235

    In the next...
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    If this happens again in the future: Please...

    If this happens again in the future: Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set...
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    No, but you can disable it completely in the HM3...

    No, but you can disable it completely in the HM3 - HUD - HUD Options - General/General menu as shown below:
    ...
  21. You are very welcome. Good luck at the tables. ...

    You are very welcome. Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
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    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know what solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
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    If you create another new database and import the...

    If you create another new database and import the hands to the new database can you see them in the reports? Please try to create a new small/test database: File - New Database* then manually import...
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    This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
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    Please make sure your poker site's preferred...

    Please make sure your poker site's preferred seating options are configured and matched to your HM3 - Tools - Site Settings - My Seat options. See the attached images of how mine are configured.
    ...
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