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thank you very much, solved the problem.

Hi,
I am not able to run the replay of the hands, in the tournaments played. it appears the replay, but the stats are not loaded, nor are the hands.

my problem was with the HUD of the HM2 and it was solved by checking the windows update, I made an update that was pending and after that the problem of the HUD was solved.
Hope this helps.

thanks for the answer, I checked the windows update and noticed that there was an update pending, I performed the update and after I entered the HM2 and it worked normally.

Thank you

I am not able to access my HM2. Do the following messages appear?

163956163957


can you help me?

ty

solved the problem, settings - table graphics - deactivated new pokerstars graphics engine.

Thanks a lot for the help

HUD stopped working on PokerStars after the last update.
hands are read by HUD, PokerStars is set up correctly to record hands.
could you help me ??