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  1. Accepting 100 Additional Range Wizard Beta Customers

    Interested in trying out our upcoming tool for analyzing player's ranges, please contact us at support@holdemmanager.com, with a subject "Range Wizard Beta". Limited to 100 beta users.
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    NoteCaddy will be released on Jan 15th. You...

    NoteCaddy will be released on Jan 15th.

    You are correct that the NC Support has not been acceptable. There are no excuses the need to address the support and NC for HM3 is not an acceptable...
  3. Hi Dimitri13 We have never promoted or implied...

    Hi Dimitri13

    We have never promoted or implied any date on which a Mac version might be available.

    We do not currently have plans release a Mac version of HM.

    Our current focus is support of...
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    We do not know when HM3 will be available for...

    We do not know when HM3 will be available for Beta.

    We can tell you that all HM2 owners will receive a discount on any upgrade to HM3 and that the highest discounts will be given to those that...
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    SnowieApp for HM2 is a training tool and can ONLY...

    SnowieApp for HM2 is a training tool and can ONLY be used as a training tool. In fact, it can only used to analyze hands IN YOUR HM2 DATABASE.

    To avoid even the appearance that it could be used...
  6. Snowie feedback is generated via an API which HM...

    Snowie feedback is generated via an API which HM Cloud pings against PokerSnowie.com

    PokerSnowie.com does not have access to any Hold'em Manager servers or HM Cloud hand databases.
  7. To our knowledge, there is no workaround for the...

    To our knowledge, there is no workaround for the forced updates.

    We work with PS and other sites to avoid downtime for HM2. We have more lead time before some updates than others but, ultimately,...
  8. Great minds think alike! A shared solution to...

    Great minds think alike!

    A shared solution to improve the quality of tournaments results and classification for both HM2 and PT4 is already underway.
  9. First I would like to say that I can understand...

    First I would like to say that I can understand your frustration with a break of this type. A recent Stars update broke the Zoom DLL.

    There are occasions where a poker site's update might break...
  10. Stability is always a priority for both...

    Stability is always a priority for both development teams of HM2 and our new partners PT4. One of the many goals of this merger is to use the combined experience of both teams in developing and...
  11. Hold’em Manager and PokerTracker Merge

    We are excited to announce that Hold’em Manager and PokerTracker have merged. The merger will combine the management teams, staff, resources and intellectual property into one unified company.
    ...
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