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    Make sure everything is running as admin. ...

    Make sure everything is running as admin.

    Please see this FAQ to alleviate any security bottlenecks -...
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    It should read from your stars ini file. Open...

    It should read from your stars ini file.

    Open the HM2 > HUD Settings > HUD Designer menu > Click 'Reset' > [x] Panel Positions > OK

    1) Open one Table only and ensure at least 1 hand has...
  3. You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
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    If you buy HM2 from this point forward you will...

    If you buy HM2 from this point forward you will get a free upgrade to an equivalent HM3 license (currently in private beta testing) when it is eventually released.
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    The licenses are separate. As of April 30th,...

    The licenses are separate.

    As of April 30th, 2014, our discount upgrade offer, which had been available since January of 2012, expired. The April 30th expiration of the discount also marked the...
  6. Sticky: It will be facilitated with Party deciding what...

    It will be facilitated with Party deciding what they're going to do. Not all skins have been updated, and some have rolled back.

    But if we have not seen the issue, we cannot work on it, so we need...
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    There's no way to know as easily when forum posts...

    There's no way to know as easily when forum posts are made. Our Tickets are answered within 12 hours, usually faster. We have been experiencing a higher volume this month, and some people are...
  8. Thread: Auto-Hide Stats

    by udbrky
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    This is in HM3, not HM2.

    This is in HM3, not HM2.
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    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
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    Are the same # of hands showing? A) Please try...

    Are the same # of hands showing?

    A) Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/questions/5/Database+Manager+%28Ribbon%29#maintenance

    B) If you...
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    Install VC++ 2013 from this link -...

    Install VC++ 2013 from this link - https://www.microsoft.com/en-us/download/details.aspx?id=40784
    - If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you...
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    Install VC++ 2013 from this link -...

    Install VC++ 2013 from this link - https://www.microsoft.com/en-us/download/details.aspx?id=40784
    - If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you...
  13. Thread: Upgrade of HM

    by udbrky
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    For anyone else: Please see this FAQ to...

    For anyone else:

    Please see this FAQ to upgrade HM2 - http://hm2faq.holdemmanager.com/questions/3260/How+do+I+upgrade+HM2
  14. Sticky: Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
  15. Make sure windows is fully updated until 'No New...

    Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a...
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    You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
  17. Sticky: Please check all of the steps on this FAQ -...

    Please check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/questions/2541/How+to+setup+Holdem+Manager+to+run+with+Party+Poker+FastForward+Tables

    If you continue to have problems...
  18. I am not familiar with any, but have not...

    I am not familiar with any, but have not researched it.
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    A) Please try to vacuum/analyze and reindex...

    A) Please try to vacuum/analyze and reindex your database.

    B) If you continue to have problems, try the following:

    Try creating a new DataBase and import a small portion of your \HM2Archive...
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    Install VC++ 2013 from this link -...

    Install VC++ 2013 from this link - https://www.microsoft.com/en-us/download/details.aspx?id=40784
    - If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you...
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    It is not possible to add more icons for auto...

    It is not possible to add more icons for auto rate.
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    Due to the nature of some filters, it is not...

    Due to the nature of some filters, it is not possible to do this.


    We are not adding this in HM2.
  23. Thread: HM2 in sportium

    by udbrky
    Replies
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    33

    Please enable the Settings > Feature Logging >...

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also...
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    Make sure the reports and filters are not...

    Make sure the reports and filters are not corrupted:

    Close HM2
    Please delete everything in:

    Win Vista/7/8: C:\Users\username\AppData\Roaming\HoldemManager\Reports and \Filters
    Windows XP: ...
  25. Install VC++ 2013 from this link -...

    Install VC++ 2013 from this link - https://www.microsoft.com/en-us/download/details.aspx?id=40784
    - If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you...
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