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Hey guys I've just started using HEM2 on my new pc but when I try to run NC there is this error:
https://i.gyazo.com/230d64993eb9dd79da6bfed13e2ea44c.png

what do I do?

You realize virtually all sites disallow HUDs right? I buy old hands so I can create aliases and then do a database research. Funny enough the poker site "Chico Poker" is not even allowed in the...

I recently bough some hands and one of the files is not in a .txt format but .db. It can't be imported to either HEM2 nor HEM3. Is there a way for me to import these hands?

Why would you stop using the clearly superior PostgreSQL? I am the guy who complained about the opponents tab not loading in HEM3. It would take me several hours to load. You told me to not datamine...

Can you explain why is the program so damn slow? HEM2 was already slow enough and you made it ten times slower.

How is it possible that I can't put a turn bet filter on top of an already existing flop bet filter. I could easily do it in HEM2. What the hell? I can only do it by writing it manually into the...

It looks like I can't add several people at once into an alias either so I am stuck putting them one by one. And the most bizarre thing is I can't even combine aliases into a new alias so if I have...

There is no option to add a stat beyond the few stats already available. I want it in order to eventually sort my opponents by it.

OK so I tried to do some database work using Range Wizard but whenever I turn on HEM it gives me this error:

https://i.gyazo.com/f2ad135e700760688b278889a7dc8a48.png
...

I don't want to look at my own opponents. I bought the hands in order to filter for specific types of opponents then create aliases that I could then look at. I am aware there is an issue in how HEM...

Your answer was a total cop out and I think you know it. I was talking about the "opponent's list" which is just a list of nicknames and it takes 0 ram space. This is the fully loaded list with heavy...

My alias has just a couple hundred thousand hands and they load very quickly. It takes just a couple seconds. The database contains almost entirely datamined hands. The ticket number is #T764986.

Windows 11, Kaspersky
Not sure but with the default <50 hand filter it still showed around 500 million hands
SAMSUNG 980 PRO 2 TB, AMD 5800x3D, 64 GB RAM (btw ram doesn't overload and my CPU usage...

I sent the log file but is there even any problem? It looks like this sw that I have just paid 100 dollars on is just crap. The software is just too slow, it took me like 3 days to even upload the...

LOL it loaded 5 hours in hahah!

LMAO it's been 3 hours it's still loading.

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I am waiting here for like a half an hour and it's still in a loading phase. I would filter for more than just players with <50 hands to ease the load but of course I can't with this...

So I tried contacting support@tableninja.com but got no answer. After several days I got an email with this:

We have not heard back from you in 5 days. In order to keep your support ticket open,...

Thanks. I have just sent an email to support@tableninja.com

It runs now after updating to what you told me to update to but I still seem to have some problems getting other functions to work.

Alright I uninstalled everything including the pokerstars client and reinstalled it:

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I have to use pokerstars.cz because no other PS software can be loaded. I am aware I already made a...

It says It says "We only handle site [ps_eu] on English. Please update its language"

It is in English and I am running PS.eu too and the latest version too. What the hell...

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Hey I just bought TN it doesn't do anything it doesn't work at all
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What do I do?

I am still running W7 and HEM2 btw

Thanks.

Clicking 'Eat Mouse Hotkeys' did work but only before I got to the actual hand. As soon as I was to act I could no longer click M2 in order to fold.
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I realized it only means C/F...

Hey guys, I am new to TN2. I used to own TN1 long time ago though. I have got few issues that I don't know how to fix.

1) Right Click as a fold. Whenever I set up M2 as AA Check/Fold it won't...

OK I fixed the issue and replied to the email.