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I have range wizard and would like to participate in the leak explored beta. I've tried to log into contact support but it will not let me connect. Any ideas, Thanks

Started computer today, had access to my account, reset license, everything normal. Don't know what happened but it's ok now. Thanks

Tried different browsers, cleared all the caches, still can't get into my account, always comes up the same as the screenshot. Had to start a free trial just to get hem2 opened, hem works fine in the...

Tried to open hem 2 ,and it asks me if I have a valid code, I click yes, then click ok and it tells me I have no more activations. I try to log into my account to reset my activations and I get...

I downloaded the latest version of Hem2 and the latest notecaddy update. I created a new database and reset notes. Still does not seem to be working. I sent log and a screenshot of the error I get to...

I applied the update last week, everything seemed to be ok, then I was reviewing some hands. I found this player with 308 hands and no notes. This attached hand does not show up as a note. I ran it...

I set up the lobby as per the FAQ, now I'm getting the error dll loader failed, and a .netframe error and a jit debugging error. I have hem set up on my old computer still HM Ver. 8385 and the...

Since updating to ver8386 every time I try to use the scanner on poker stars, I get the error "Easy hooks has stopped working". Any idea what's going on or how to fix the issue. Thanks.

Thanks updating did the trick.

Installed HEM2 on my new computer and I am having problems with the hands view column. I set the columns the way I want, but the "action" column will disappear after I set it. It is not even showing...

I purchased a new computer and want to download HEM1 , because I still use Holdem Vision, Where can I find a full install? Thanks

I would like to try this software. I downloaded the file, my question is after I download the zip file how do I extract the file. Thanks.

Got it, thanks for the clarification.

Running analysis on my 3 bets. As per screen shot I am not 3 betting with the hands that leakbuster says I am. I filtered for stakes. I am using HEM Ver 8280 and leakbuster Ver 4.0.2.2. Thanks.

158978As per screen shot the stakes area of the graph is cut off. Using ver 8280. It was doing the same thing in previous versions.

So the $70 I spent to get vision pro was a waste of my money? I was not aware when this "app" was being promoted that it would no longer be supported or updated. If I had been aware of this I would...

I upgraded to hem ver 8219, seems to have fixed the issue. Leakbuster with hem 8219 is ver 4.0.1.8. I'll let you know if I encounter any more issues. Thanks

Computer date format is set as month-day-year, language is English. I will upgrade to the latest build and let you know if I encounter the same problem.

Opened the 3 bet filter window, clicked on the 3 bet button, encountered this error. I filtered for date and stakes for this review.Running Hem2 Ver.8205. After this error I could not close hem. I...

Any update .I use it in hem1, but with no more support, it would be a shame to lose the use of this tool.

I would like to see a report for making a preflop 3 bet and losing the hand. I would also like to see a report on how often I hit the flop. Thanks. PT4 has a report with players vpip range. I could...

Never mind ,figured it out

I was changing the fonts on my hud, clicked apply and ok, then hem froze. I had to shut it down via task manager. After restart all my pops up were blue. I upgrades to ver 8205 and now they are all...

Sorry there is no graphs for the cash or tourney session by month reports.

Here is the report. I don't remember how to include it in your hem. I made a new folder in the reports folder and called it tourney sessions by month and installed the report there. It works fine...