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  1. If you open the HM3 - HUD - HUD Editor... Popup...

    If you open the HM3 - HUD - HUD Editor... Popup Groups for that specific profile/popup you can try adding spaces to the prefix/suffix Item Properties.
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    There is no reason/need to reset your codes when...

    There is no reason/need to reset your codes when switching or replacing one of your two computers with HM3 like there was with HM2. Your HM3 license allows you to install and use the software...
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    If it is slower when NC is enabled please enable...

    If it is slower when NC is enabled please enable it, reproduce the problem, and send us the requested log files as instructed in the previous reply so we can forward your logs to our NC support.
    ...
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    Yes, that is correct that you have to manually...

    Yes, that is correct that you have to manually edit each stat but if you use the Ctrl+Click to select multiple multiple stats you can then edit multiple stats all at once.



    Are you using a...
  5. There is no option to view lifetime hero stats in...

    There is no option to view lifetime hero stats in the replayer currently. It was possible in early testing but it caused performance issues so we had to disable it at that time.

    Note: There is a...
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    You have to edit the font item property for each...

    You have to edit the font item property for each or every stat/cell in the popup. You can edit the font size in the HUD - HUD Editor... menu for each HUD/Stat in the Item Properties section. You...
  7. Please follow the instructions our tech sent in...

    Please follow the instructions our tech sent in that reply:



    If you continue to have problems:

    Are you using a custom HUD you created or imported from HM2? Do you have the same problems if...
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    We added Horizon support (Auto Import and HUD,...

    We added Horizon support (Auto Import and HUD, etc) to HM3 last summer but it looks like we haven't updated the supported sites and FAQs with that information yet. I will set a reminder for next...
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    All you have to do to download that file is to...

    All you have to do to download that file is to edit the 3.1.13.0 link from the previous post to 3.1.9.0 like this -...
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    Amaya (PokerStars and Full Tilt) imposed rules...

    Amaya (PokerStars and Full Tilt) imposed rules that greatly inhibit how HUDs can work. The changes can be viewed here - https://www.holdemmanager.com/Downloads/tpt-reference-guide-march-4.pdf
    ...
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    Thanks for the feedback. I added your coments to...

    Thanks for the feedback. I added your coments to the developer ticket and the developer is looking into the hands and feedback on this ticket. The first set of hands on the ticket that did not...
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    Does it help if you open the HM3 - Apps -...

    Does it help if you open the HM3 - Apps - NoteCaddy menu and 'Disable NoteCaddy'?

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. ...
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    Try closing PokerStars and HM2 then download the...

    Try closing PokerStars and HM2 then download the attached file and copy/paste it into the location on your computer and overwrite your file.
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    Thank you for the feedback, please send the hands...

    Thank you for the feedback, please send the hands in a support ticket because I can not duplicate this with my own hands.
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    There is no way for you to edit those, they are...

    There is no way for you to edit those, they are handled during import. We do not officially support these hands yet as one customer sent us hands from these tables that would not import at all. ...
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    Please update to our latest beta version of HM3...

    Please update to our latest beta version of HM3 from this link.

    If you continue to have problems: Please try all the steps in this FAQ. If you continue to have problems please zip and email the...
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    Please update to the latest beta version -...

    Please update to the latest beta version - http://www.holdemmanager.com/downloads/Holdem_Manager_2_Beta.exe

    - After downloading, you should right-click the file, go to properties and click...
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    HM3 - HUD - HUD Options... General/General -...

    HM3 - HUD - HUD Options... General/General - 'Tournament Stacks'.

    https://www.dropbox.com/s/o7gntiu9jevfcel/hud%20options%20-%20filters.png?raw=1
  19. You posted this in the HM2 forums but then...

    You posted this in the HM2 forums but then mentioned HM3 multiple times in your post so I moved the thread to the HM3 forum instead.

    Did you edit any of the HUD - HUD Options - 'Filters'? Those...
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    I assume you are referring to PokerStars Zoom...

    I assume you are referring to PokerStars Zoom tables, right?

    HM2 development ended on 31Dec2020 so we will not be updating the software any longer. Rolling back to previous versions of HM2 will...
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    You are very welcome. Good luck at the tables. ...

    You are very welcome. Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
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    Sticky: HM2 development ended on 31Dec2020 so we will not...

    HM2 development ended on 31Dec2020 so we will not be updating the software any longer. Rolling back to previous versions of HM2 will not fix the HUD on these former ante tables. You can fix this...
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    HM2 development ended on 31Dec2020 so we will not...

    HM2 development ended on 31Dec2020 so we will not be updating the software any longer. Rolling back to previous versions of HM2 will not fix the HUD on these former ante tables. You can fix this...
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    Here are some suggestions that should help: ...

    Here are some suggestions that should help:

    Are you using a custom HUD you created or imported from HM2? Do you have the same problems if you use the HM3 'Standard' HUD profile? Try to remove...
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    It is not possible to filter for uncalled...

    It is not possible to filter for uncalled all-ins. We have at least 2 related feature requests in our system related to this:

    - HMT-1786: Filter "Made allin + no Showdown" returns zero hands
    -...
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