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I'm going to have to agree here. This should be addressed as I've paid for the right to use the program and, shouldn't I be able to access the program from my laptop when desired? I ride as a...

There has been a few times where I've had my laptop with no access to HM2 when I've had time to review sessions, etc. It's a nuisance to say the least. I was discussing poker with a work mate (live...

There are times where I go to review hands/sessions and I have no internet access, the HM2 window pops up while attempting to load requesting licensing information - Name, Organization and Key. It...

Are these the correct ones I'm looking for?

Being flop c/r'd by villain when I'm IP after opening pre: Flop Raise Cbet From Hero Raised Pot Preflop In Position

Being raised on the flop when I'm...

Merge shut back down now. Think I'll take the rest of the week off.

lol

Merge isn't even ready yet... logged on and it was awful... buttons not working, filters not working, it too almost 40 seconds for a table to load... logged off for an hour and went back to try it...

On the home page, Hold'em Manager Poker Software - Best Poker Tracking Software, not the account pop up window which appears in HM2. Top right pof the page next to the Cart symbol, click on the Login...

Log into your HEM account, copy your serial # from there and register the new updated software. (I'm talking about the 'My Account' log in on the home page, not the forums.)

I swapped my HUD to the LB.xml file and now I have the 'Settings' and 'Leakbusterfullring' showing above my table stats. Where can I remove them? They take up needed space.

* never mind just came...

FWIW, my LB shows River Call Efficiency as a Critical Leak (#2) in Step 1. In Step 2 it's shown as an A+. After looking closer, my Step 1 critical was River Call Efficiency -early. So I'm thinking...

Merge -1. Thank you sir.

This... ^

Seems the Active Session isn't updating unless I leave the tab and come back.

FTP. Just a pita to highlight each table and click yet more buttons to chase the one guy down. Especially while you have action on multiple other tables running simultaneously. It'd be nice to be...

Am I missing how to do this? Is there a one-click method of joining the waitlist when you have a buddy on 12-16 tables w/o having to highlight and click join on each table? Thanks.

Do you recommend a security program which works with HEM?

I admit to not being a software developer and nothing more than a button-masher when it comes to understanding how they communicate with each other. What I don't understand (and I'm not being an ass...

The re-install seems to have brought the HEM back to life.

Just an FYI netsrak, last night my HUD wouldn't work and an error popup would appear. DL'd the latest version after coming here and reading the solution, and it was fine. This morning the same thing...

Nice job. 3.0.04c update has remedied the Members Area access issue. Excellent customer service is something a price cannot be placed upon. Attaboys all around!

Thank you sir, no problem.

Just checking in, no new emails as of yet but hey it's Sunday! :-)

Soon as a reply comes from support I will post it here for others having similar issues. Thanks for shipping this to the...

Thought I had a revelation... Went back into the Trusted Sites and sure enough one could untick the need 'https' for verification and added the 'http' to the Trusted Sites. And BANG! Still no access...

The following was the fix sent to me from support: from your Internet browser Tools > Internet Options > Security > Trusted Sites > Sites > Add. Then to add http://www.acepokersoultions.com as a...

Same here as well with Steps 1&2, both blank - even after I run an analyze. When in trial mode they were populated though. I have an email into support and will post the finding(s) when I receive...