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Came to report exact same problem.

hi, iv updated to the latest release so hopefully the problem wont happen again. As for making a new database and re-importing 2 years worth of poker hands when all i want is to import one hand that...

Hey man your not playin on full-tilt are you? Im also missing hands but i not as m,any as you seem to have.

Hi, i played a session earlier and when i went to check my HEM after the session the figures from my cashier and HEM didnt match up. I quickly realized that my biggest hand of the session somehow...

Also that link you gave with the questions is irrelevant to me. My HUD works fine when the tables are not freezing every 20 minutes.

can anyone help? Iv read all your copy and paste answers and followed every instruction i can but i still get tables freezing. It's becoming unbearable, i have to play half my sessions with HEM...

yeah as i said iv read everything i can find on these forums, iv seen this answer a few times, and the problem still occurs. Is it possible the postgressql is causing it?

Hi, when im using hem whilst playing, every 20 mins or so the tables will freeze for around 90 secs causing me to lose all pots im in and time out every table. When i play without hem running i have...

Hey man,

Thats not made any difference. Iv also just realized when i go to hud options>player preferences the options are blank as if my hud doesnt exist. Iv talked to a friend who knows a bit...

Hi, Sorry for starting a new thread but iv read several threads and tried to use the advice to fix my problem but can't. About a month ago i moved sites and now have my database and HUD set up for...

Hi, iv recently moved from Stars to Microgaming which has a mixture of euro and doller tables. HEM recognizes everything as dollars even if i played a euro table. i searched and found a thread from a...

Opening and working fine now.

Tried all this and still same problem, seems its happening to a few people judging by the forums, il wait till tomorow to see if solution can be found for everyone.

I made a thread like this and quite a few have popped since, seems alot of people are having this problem. Iv followed all instructions given and nothing seems to work at the minute. Iv had problems...

Hey, been using HM for a long time with no problems. Today when iv went to open HM it opens up fine to the point were i can see the auto-import window but then instantly shuts itself down. Iv tried...

Disregard that last post, iv started auto-import and HEM is importing alot of files so i guess il get all my info back. Thanks again for all help recieved!

Thanks alot for that Fozzy iv now got the new HEM installed and working. Maybe a stupid question but are all my old stats and information lost and will have to start from scratch or is there a way to...

An unexcpected error has occured please make a note of this code. error 0x80004005:unspecified error

yep done all that still the same message showing.

I think somethings went seriously wrong. I dont think i have saved things correctly before deleting HEM and i am now unable to even re-install HEM at all. This is the messsage i recieve whilst trying...

Hi, i been having problems with HEM not importing hands since yesterday so i searched these forums and found i needed to get the update. I closed HEM and loaded the update and tried to open HEM. It...

I think i have explained my problem wrong. At night i turn my laptop off and when turn it back on the next day i have to open HEM again. When im about to start playing i click auto-import and HEM...

I recently got a problem that when i open HEM on a new day and start auto-import, it imports every hand in my database which takes around 20 mins at the moment. This means i have to play hudless...

Hi, is there anyway on HEM to display only the hands were we get AIPF flipping against the other hand? Thanks.

Iv uinstalled postgres and reinstalled and i actually got into HEM for the first time today and imported my hands from today. But when i went to look at cash game stats this message appeared and HEM...