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    Hi tcherny, First I'd say to try resetting...

    Hi tcherny,

    First I'd say to try resetting your notes in NoteCaddy. To do that, go to NC and click File → Reset Notes, then choose yes to let the notes process.

    If that doesn't help, then...
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    Hello telipych, Are you using HM2 or HM3? If...

    Hello telipych,

    Are you using HM2 or HM3? If you are using HM3, have you purchased NoteCaddy? I'm asking because in the free version of NC the caddyscatter appears the way that you're...
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    Hi WilliamPrieto, I believe the turbo hand...

    Hi WilliamPrieto,

    I believe the turbo hand grabber option is deprecated now. The speed in the newer versions of NoteCaddy should be much faster than the older versions (even with turbo hand...
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    Hi palumboe, It sounds like it is something...

    Hi palumboe,

    It sounds like it is something specific with your definitions that is causing the issue. Can you please create a ticket and supply your log files in the ticket, and also a link to...
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    Please try clearing your NoteCaddy settings....

    Please try clearing your NoteCaddy settings. There's a very good chance it will solve the issue:

    Be aware that doing this will change your settings in NoteCaddy back to their default settings.
    ...
  6. Hello al333yup, Can you please try this to see...

    Hello al333yup,

    Can you please try this to see if it solves the problem?

    1. Close HM3 and the server from the taskbar
    2. Navigate to:**C:\Users\[Windows Username]\AppData\Roaming\Max Value...
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    Hi MartinBKK, To edit what shows in a Note...

    Hi MartinBKK,

    To edit what shows in a Note Group, you have to edit the particular Note Definitions. For instance if you have a definition that is showing in a Note Group, but you don't want it to...
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    Hi shaymalus, Unfortunately you can only add...

    Hi shaymalus,

    Unfortunately you can only add HM3 stats via the Stats Picker.

    If you are looking to view some population data from NC stats though, you can use the Column Chooser feature to view...
  9. Hi, It looks like it is some type of issue on...

    Hi,

    It looks like it is some type of issue on your end. This stat is working for me in the replayer for both cash and tournaments.

    Do you have a license to NoteCaddy? Or are you on the free...
  10. Hey FALOs, Thank you for sending the logs, and...

    Hey FALOs,

    Thank you for sending the logs, and explaining the issue clearly. I have created a ticket for the developers with that information so that they can take a look and hopefully issue a...
  11. Hi FALOs, Is it possible for you to please try...

    Hi FALOs,

    Is it possible for you to please try to reset your NC settings, and see if the issue persists?

    Sometimes resetting the settings helps after updating.

    *Resetting HM2 NC Settings*...
  12. Hi DenverDave, As far as I know Alan has not...

    Hi DenverDave,

    As far as I know Alan has not created his package for HM3. I haven't seen him around in a while. He may have moved on from poker or is just behind the scenes now, but I'm not...
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    Thanks for the screenshot, I can see the...

    Thanks for the screenshot, I can see the difference now. If you do update to the beta versions, the NC replay will get bigger like you see in HM3.

    I will create a ticket for the developers to...
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    Hmm I'm not really noticing a difference in size...

    Hmm I'm not really noticing a difference in size of the instant replay between HM2 and HM3.

    HM2:

    165063


    HM3:

    165064
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    165062 Yes, from what I understand the colors...

    165062

    Yes, from what I understand the colors are supposed to represent similar strength hands, and then they are separated by patterns to distinguish different groupings.

    I have suggested to...
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    Ah I see, unfortunately, that is not something...

    Ah I see, unfortunately, that is not something that is configurable (besides changing the amount of hands that can appear).
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    Hi Beachking, I don't think you can remove a...

    Hi Beachking,

    I don't think you can remove a heatmap from a note.

    The colors for the pie graphs are the first effort in order to try to improve them. Before the colors were scattered, but now...
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    I think I found out what can cause this issue. ...

    I think I found out what can cause this issue. If a definition is not active in NC, then you can't change its color ranges in the HUD Profile Editor.

    So to solve it, you need to make sure you...
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    Hi Beachking, In HM3 they're called 'Groups',...

    Hi Beachking,

    In HM3 they're called 'Groups', assuming you are referring to the HM2 NoteCaddy Popups.

    So if you import your definitions into the HM3 NoteCaddy, then go into the HUD Profile...
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    Hi Beachking, Hmm this looks like a new issue...

    Hi Beachking,

    Hmm this looks like a new issue that has popped up. I also cannot edit color ranges on any NC stats in the HUD editor at the moment, but I was always able to in the past.

    I'm...
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    Hi FALOs, Thanks for reporting this clearly. ...

    Hi FALOs,

    Thanks for reporting this clearly. I was able to replicate the issue.

    The composites seem to be not working at all for 7-10 players, and if I select 3-6 players it sums up all of the...
  22. Hi tlukasha, The NC notes generated for the...

    Hi tlukasha,

    The NC notes generated for the Hero should not be session-only notes.

    Do you have 'add notes for hero' enabled in your HM3 NC settings? If so, did you reset your notes and...
  23. Thank you FALOs, that's nice to hear :)

    Thank you FALOs, that's nice to hear :)
  24. Hi Glen20, To restart it, I close down HM3,...

    Hi Glen20,

    To restart it, I close down HM3, and I close the HM3 server from the taskbar.

    Another thing you can try is to disable NC and then enable it again (from the APPS menu in HM3).
    ...
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    Hi FALOs, At one point HM2 stats were...

    Hi FALOs,

    At one point HM2 stats were available to be used in composite definitions, but I think it's not the case any longer. I think support for them was removed because they caused huge...
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