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  1. There isn't a simple way to access this...

    There isn't a simple way to access this currently. There's a table in NC's database (same folder as your normal hm3 database) called NoteCaddy_metrics which has a single row and column. This is...
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    9006 is now available for HM2. Apologies for the...

    9006 is now available for HM2. Apologies for the delay
  3. Unfortunately when you import an HM2 HUD profile...

    Unfortunately when you import an HM2 HUD profile into HM3, the items added via "NoteCaddy popups" in HM2 don't carry over and have to be manually added via the HM3 editor. The "Notecaddy Note...
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    iPoker was one of the first supported sites and...

    iPoker was one of the first supported sites and should definitely still work. Does the 'creating notes' tab show notes were created successfully? If you go to tools->player notes and type a player...
  5. I tried a ton of different things trying to get a...

    I tried a ton of different things trying to get a wrong value to show up, including faking the data that HM3 sends me. The three digit theory is very reasonable but I had changed the parsing from...
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    As the usual solution didn't work, please create...

    As the usual solution didn't work, please create a support ticket https://support.holdemmanager.com/user/mytickets/ and make sure to include log files so that a root cause for this issue can be...
  7. What value are you expecting to see there? I...

    What value are you expecting to see there? I know it's not the one in the screenshot but having tested the same stat for several people I don't see a result like that so being specific would be very...
  8. I'm not sure if we are still referring to the...

    I'm not sure if we are still referring to the same problem the OP referred to. A fix was posted via the last build. For any other questions etc please create a new thread
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    It should show you the setup wizard that lets you...

    It should show you the setup wizard that lets you install more definitions and HUD profiles. If you didn't see the wizard, you can click apps->notecaddy->show notecaddy and then in the NC main...
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    Sorry about that. I see the problem and will...

    Sorry about that. I see the problem and will make sure it's fixed for the next version
  11. Sorry for the inconvenience. The issue with the...

    Sorry for the inconvenience. The issue with the compilation was supposed to be fixed in v997 but I see now that it is not in at least some cases.

    Do you have a file...
  12. Delete the folder ...

    Delete the folder

    C:\Users\{YOUR_WINDOWS_LOGIN}\AppData\Roaming\Max Value Software\Holdem Manager\3.0\Apps\NoteCaddy

    and that should re-download it and hopefully get you back on track. I've...
  13. Sorry for the inconvenience and delay. A new...

    Sorry for the inconvenience and delay. A new version has been uploaded now that will parse the tracker stat values properly for hopefully all values, system currency formats etc.
  14. In the newest NC build, the logging and error...

    In the newest NC build, the logging and error message have been improved to show what, specifically, the error is that prevents NC from running the installer. If anyone runs into this, please post...
  15. Anyone who is submitting logs please make sure to...

    Anyone who is submitting logs please make sure to include the notecaddy logs. They are in a different folder. The regular hm2 logs are in a folder called "Logging" and the NC logs are in a folder...
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    This should be pretty straightforward using the...

    This should be pretty straightforward using the Express definition builder.

    163835


    If you're running the HM3 version of NC it should already be there. If you are using HM2 you can download...
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    This could be an issue related to a corrupted...

    This could be an issue related to a corrupted settings file. You can delete a few files to clear your settings as described here...
  18. Thread: Priorities

    by sreticentv
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    1,034

    I don't think you need priority for this. As...

    I don't think you need priority for this. As long as you're filtering for < 100 hands and the others are for > 100, then this is already mutually exclusive so you wouldn't have the problem where,...
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    if you take a hand that reached showdown, and...

    if you take a hand that reached showdown, and copy it from HEM then paste it into NC's tools->test environment, are you seeing green colored results on the left? Also, is this HM2 or 3? As you've...
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    NC didn't work on WPN for an inexcusably long...

    NC didn't work on WPN for an inexcusably long time but this version http://www.assaultware.com/notecaddy.2.8.0.111.zip should be working well now. As far as card catchers, etc, if they are...
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    Do you see a tab in NoteCaddy titled "Creating...

    Do you see a tab in NoteCaddy titled "Creating notes"? If not, you can click "create notes..." in the start tab. If it's there, is it showing as fully processed? The "creating notes" tab would...
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    Caddy report is available for HM3. It won't auto...

    Caddy report is available for HM3. It won't auto open like for HM2 but you can open it from the "apps" menu right from the main HM3 window.
  23. For the main scatter graph this is,...

    For the main scatter graph this is, unfortunately, not possible. For individual notes, you can apply filters like preflop->actions sequence->... "had to be NOT all-in". Similarly you can filter by...
  24. Apologies for the delays. This version...

    Apologies for the delays. This version http://www.assaultware.com/notecaddy.2.8.0.111.zip should be working well with WPN
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    Sorry for the delayed reply. In NC you can go to...

    Sorry for the delayed reply. In NC you can go to file->Settings->HUD and where it says "Maximum amount of notes in the note hud popup", you can reduce this to 0.
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