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I have sent the log file as instructed and answered the questions.

I at cash games not mtts ty

Hi guys,

I'm banned from 2+2 for a couple of days or I would have posted in support thread there.

Decided to test my hud to see if it was setup for rush week starting tomorrow. It doesn't work...

Installed all windows updates and uninstalled firewall and its now working.

Thanks

One question thought.....is it a good idea for me not to have a firewall?

Windows 7
Avira Anti Virus
Komodo Firewall

I reset my pc after my last post and restarted ongame and the importer and HUD is working fine again. But I still cant get the HUD to work on the HEM...

Yeah still not working.

Fwiw HEM has worked fine all year. I moved sites on Saturday and created a new db to do this and have had nothing but problems since then.

As of 5mins ago I cant even...

Thanks.

I have tried following what you say but I am not having any success.

Another question guys sorry :D

After I installed my new db I had probems getting HEM to automatically pickup tables I was sitting at. I used the table finder guide and it all works great now.
...

ty

I have been told that there is a way to transfer my hud from my old database to my new database but cant figure out how to do it.

My old db is still availabe on the same computer.

Thanks

All sorted now thanks :)

http://img692.imageshack.us/img692/5181/reportl.jpg

http://img593.imageshack.us/img593/7306/graphdw.jpg

I have double and triple checked to see if there are any filters on and there are not.
...

Great thanks. Will try this and let you know how I get on.

Hi.

Could you link me up to a guide for how to do both please? I have already updated to the new version but will need to create a new db.

Ty

<img src="http://i.imgur.com/vejXs.jpg" alt="" title="Hosted by imgur.com" />

Restarted pc and then tried again and now it is saying that every hand is an error.

Ok so I deleted all of the hands from today by selecting delete all in list and tried to import the file that Full tilt sent me with all my hand histories from today.

No joy. Nothing comes up at...

I have since updated the version of HEM to .06g and its still giving me the same problem. The hand I played earlier is just not in the database.

I have requested the hand histories from todays...

Hey guys I noticed a problem today.

There was a pocket 3s hand that I won an all in pot and when I went to refresh my database it never came up and a couple hours later it still hasnt appeared. It...

Great I didnt realised you did that tv remote session.

I have sent an email.

Thanks :)

Done everything I was told.

Still no joy. Its costing me a fortune not having this on the go.

I have offered people on 2+2 money to get it sorted but no replies yet. Perhaps they dont even...

Yeah I did a full uninstall and reinstall of hem and it worked fine.

Not sure if I should start a new thread but I am having the exact same problem.

Cant get the hud to come up at all. No idea what to do. Pretty annoying.

Iv posted on the 2+2 thread aswell.

Any ideas as to what happened guys?

I would like to be able to use future versions of the patches.

Okay just installed 1.11.05d which was the previous version and its working again so it looks like its definetly something to do with 1.11.05e

http://img152.imageshack.us/img152/2164/hemg.jpg

Getting this now after I have done the cleanup and am trying the second step.

I use Advanced care system which does everything for me.

I...