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  1. Replies
    4
    Views
    37

    Don't post your email here. I deleted it. Please...

    Don't post your email here. I deleted it. Please send a ticket as post 3 says.
  2. What do you get in other reports? Make sure...

    What do you get in other reports?

    Make sure you have the right player name selected.
  3. Replies
    8
    Views
    9

    If we don't get the information, we cannot see...

    If we don't get the information, we cannot see what changed and why it won't work. So we need these files and screenshots.
  4. Replies
    1
    Views
    2

    Make sure windows is fully updated until 'No New...

    Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a...
  5. Replies
    8
    Views
    9

    Please reproduce the problem and: a) Take a...

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your...
  6. Replies
    5
    Views
    114

    Yes. A steal is raise first in, so this is the...

    Yes. A steal is raise first in, so this is the same situations.
  7. Replies
    2
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    31

    Please try all the steps in this FAQ...

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also...
  8. Replies
    5
    Views
    114

    Please update to our latest beta version of HM3...

    Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta

    Please reproduce the problem and:

    a) Take a screenshot...
  9. Please always tell us the exact game type. ...

    Please always tell us the exact game type.

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools -...
  10. Replies
    13
    Views
    299

    Please reproduce the problem and: a) Take a...

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your...
  11. Replies
    1
    Views
    76

    Please try all the steps in this FAQ -...

    Please try all the steps in this FAQ - https://support.holdemmanager.com/support/faqView/Holdem-Manager-3/269/How-Are-Missing-Hands-~-Inaccurate-Reports-Fixed%3F

    If you continue to have problems...
  12. Please reproduce and screenshot the error and...

    Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of...
  13. Please reproduce and screenshot the error and...

    Please reproduce and screenshot the error and send us both your Windows Event Viewer application logs, and your \Desktop\HM3logs\ folder of files, as instructed below with a detailed description of...
  14. Thread: Error

    by udbrky
    Replies
    3
    Views
    105

    Please update to our latest beta version of HM3...

    Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta

    If you continue to have problems: Please reproduce and...
  15. Please update to our latest beta version of HM3...

    Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta

    Please reproduce the problem and:

    a) Take a screenshot...
  16. The stat does not include cold 4bets by...

    The stat does not include cold 4bets by definition. This is vs 2 raises.
  17. Replies
    4
    Views
    163

    Please follow that FAQ and create a ticket (not a...

    Please follow that FAQ and create a ticket (not a post) and send the files and screenshots, along with a link to this thread.
  18. Replies
    2
    Views
    206

    Please 'Contact Support' here -...

    Please 'Contact Support' here - https://support.holdemmanager.com/ - with a link to this thread and your forum username.

    Include screenshots showing what is happening.
  19. Replies
    1
    Views
    159

    Please 'Contact Support' here -...

    Please 'Contact Support' here - https://support.holdemmanager.com/ - with a link to this thread and your forum username.
  20. Thread: BUG All-in adj

    by udbrky
    Replies
    1
    Views
    127

    HM3 uses the same equity code as PT4 now which is...

    HM3 uses the same equity code as PT4 now which is more accurate and less biased than the code we used for equity in HM2.

    In a hand where a player is all-in but other players are not, net adjusted...
  21. This feature request has been documented in...

    This feature request has been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when it is added please send an email via the 'Contact...
  22. Replies
    4
    Views
    157

    Please reproduce the problem and: a) Take a...

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your...
  23. Replies
    4
    Views
    278

    Did you send in the request to be added?

    Did you send in the request to be added?
  24. Replies
    1
    Views
    100

    HM3 uses the same equity code as PT4 now which is...

    HM3 uses the same equity code as PT4 now which is more accurate and less biased than the code we used for equity in HM2.

    In a hand where a player is all-in but other players are not, net adjusted...
  25. Replies
    3
    Views
    186

    You can compare it to times you were PFR in...

    You can compare it to times you were PFR in position to see how often they could have and how often they did.
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