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    I have no idea what I am looking at in those...

    I have no idea what I am looking at in those images or what the problem is. You need to explain the problem in more detail by tournament number, site, and tournament type, and most importantly send...
  2. Yes, we (support, testers, QA) are still...

    Yes, we (support, testers, QA) are still discussing it to see what we can write up for the developers to try and make it more clear for both you and us. We should be able to add some detailed text...
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    I am not a developer so I can't speak to that,...

    I am not a developer so I can't speak to that, but as far as I know, we have no plans to make a MAC version of HM3
  4. I had forgotten, but back in March, we added...

    I had forgotten, but back in March, we added descriptions to the relevant Stat name headers at the top of the grid to describe which of them are 'vs player' stats if you hover over them. The bottom...
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    The replayer loading slow the first time is a...

    The replayer loading slow the first time is a known issue. We are working on all new replayer code which should help with that some hopefully, but it will always likely be a bit slow the first time...
  6. Please export/zip and send us these actual hands...

    Please export/zip and send us these actual hands and screenshots as instructed at the bottom of this FAQ with a link to this thread and your forum name. Ensure you also include screenshots of your...
  7. Open the Report Selector - Analysis - 'VsPlayer'...

    Open the Report Selector - Analysis - 'VsPlayer' Report and select the player in the top grid of the report to see hands played vs that player.

    The 'Net Won Game' in the upper part of the report...
  8. Thread: Hero HUD

    by fozzy71
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    https://kb.holdemmanager.com/knowledge-base/articl...

    https://kb.holdemmanager.com/knowledge-base/article/hud-options#general-settings-general

    166090
  9. You have to close BOTH the HM3 client AND server...

    You have to close BOTH the HM3 client AND server before you edit the config file. By default, the HM3 Server will not close when you close the HM3 client. This is so you can still import hands and...
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    Please follow the instructions in this section of...

    Please follow the instructions in this section of our PokerStars Setup FAQ.

    If you continue to have problems: Please see our HUD Troubleshooting FAQ and reproduce the issue then send the...
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    No, we do not support 5 or 6 card Omaha. We hope...

    No, we do not support 5 or 6 card Omaha. We hope to support it eventually, but it is not in the short-term plans.
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    Please send us your logs the next time this...

    Please send us your logs the next time this happens as instructed in the above quote that I included again below:
  13. I'm sorry to hear you're having issues with the...

    I'm sorry to hear you're having issues with the software and I apologize for the delay in reply.

    In the 'vsContinuationBet' category of the Stats Picker you will find:

    Flop Fold vs CBet
    ...
  14. Thread: Hero HUD

    by fozzy71
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    https://kb.holdemmanager.com/knowledge-base/articl...

    https://kb.holdemmanager.com/knowledge-base/article/hud-options#general-settings-general



    https://kb.holdemmanager.com/knowledge-base/article/my-hud-positions-do-not-line-up-correctly


    ...
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    Default location is:...

    Default location is: C:\Users\{UserName}\AppData\Roaming\Max Value Software\Holdem Manager\3.0

    166086

    If you can't see it, turn off the windows option that is hiding that directory.
  16. We have various shove and all-in filters: ...

    We have various shove and all-in filters:

    166084

    166085

    but they only work if the shove gets called and the hand goes to showdown. This issue has been documented in detail and provided to...
  17. We have various 'StackSize' related VPIP and PFR...

    We have various 'StackSize' related VPIP and PFR stats in the HUD Stats Picker as you can see in the attached image.

    166083
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    Unfortunately, this ticket is still open in our...

    Unfortunately, this ticket is still open in our backlog queue waiting to be assigned to a developer.
  19. Thread: НМ2 на 888

    by fozzy71
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    You can Ctrl+A or Shift+Click to select all or...

    You can Ctrl+A or Shift+Click to select all or multiple stats before making the item property edits.
  20. Thread: НМ2 на 888

    by fozzy71
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    The developers decided to toggle off the 'Show...

    The developers decided to toggle off the 'Show Times/Opportunities' in the HUD - HUD Editor - Popup Groups - Item Properties by default (for imported, and most/all default popups) to reduce the...
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    This feature request has been documented in...

    This feature request has been documented in detail and provided to the developers for future consideration. *

    HMT-5793 - HUD Editor: Add stat specific item property or option for 'All positions...
  22. The 'Net Won Game' in the upper part of the...

    The 'Net Won Game' in the upper part of the report will show you how much you won/lost from each player specifically. The 'Net Won' in the upper grid and hand grid below the report shows money...
  23. Which site or sites are you experiencing this...

    Which site or sites are you experiencing this issue with? STT or MTT?

    Any tournament with more than 1 table (and some single table games) will require a separate Tournament Summary/History file...
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    To transfer the HM3 database and settings from...

    To transfer the HM3 database and settings from one PC to another:

    - Please create an HM3 backup via the Tools - 'Backup Database...' menu.
    - Transfer that file to your new PC via removable...
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    Please zip and email the original problem hand...

    Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ with a link to this thread and your forum name. Ensure you also...
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