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this is from Carbon poker. it may be worth noting that the folder the HH were in were zipped and unzipped when changing computers. any advice?

so i just clean installed my OS and saved my carbon hh database. upon trying to import the old database onto the new HEM i was informed of thousands of import errors. as you can imagine none of these...

My HEM2 hud will not pop up when playing carbon MTTs ( it is worth noting i only play re entries atm) it works fine on cash tables but isnt working on mtt tables. thanks in advance

thank you for the prompt response. i followed your instructions and was faced with this error when attempting to load HEM after aforemention steps. 159917

upon trying to load HEM2 i was shown this error message. i tried uninstalling and reinstalling and got same message .159916

please get back to me asap, thanks

i just downloaded that version of hem and attmpted to imprort the hand histories and i got the same error message. should i just downgrade my version of HEM as was previously advised?

yes, i am using the bovada hand converter. i will let you know if the patch works - thanks

i just spoke w support from the 3rd party program and they said i most likely need to downgrade to version v .8079 of holdem manager. how do i go about doing that?

Hello, i have been having issues importing hands into HEM. i run the import and none of the hands get to my database and it says that there were import errors with all of them. below is a copy of one...

hey guys i recently purchased Bovada hand converter from ace poker solutions. the hand converter and everything was going smoothly until a couple days ago. for whatever reason all the conversions and...

do i ahve to buy hem 2 to see my old reports???

the reports section on my HEM is not working. it only shows something like 90 hands while i have over 400 k logged.when i do a player search and type in my name it shows i have the correct amount of...

considering i havent made any changes to my comp/firewall/anitvirus, and hem was working with the current settings as of a couplle months ago - should i even bother with the first step or just go...

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i have recently began using and older laptop of mine and HEM is doing funky things despite teh fact i have updated to the latest version. whenever i load hem and it pops up, i am unable to do...

wait, so i have to reimport ALL my hands. including mined hands? this is going to take forever.

well, i updated to the latest software and hte problem still exists. whats the deal?

welp, yet again for some mysterious reason HEM is deciding to not properly record my hands played on some of my tables. for whatever reason, teh HH will show up int he HUD onthe actual table, but not...

umm ok. how do i do that?

i play cash games on bdog. 6 max and 9max. however, for whatever reason, the alignment of my hud is off on my 9 max tables ( ie huds over wrong players) how do i go about fixing this?

i would like these stats to appear in the HUD popup, not defualt on the hud itself as it would make the tables too clustered. that being the case wouldnt i augment such stats in the "HUD popup...

i added the stats to the pop up seen when hovering over the HUD. and what pops up is the old, unedited pop up

hem versio 1.11.07a , live hands arent showing the proper stats - i have yet to check replayed hands

so on the hud popup ive been wanting to add " 3bet vs ep open, 3bet vs btn open" etc. ive gon to the hud popup configuration in hem and added the desired stats to the hud pop up. however, for some...

after some messing around i noticed taht even though i have 0 under one of my aliases, it is not showing up in my graphs or HH. however, when i individually select "0" as the desired player i get all...