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looks like you have to remove the 3 .exe's from you norton safe list first before updating, else it won't install without errors

only added hmhud.exe holdemmanager.exe & hmimport.exe to my antivirus safelist

No problems these last few days :cool:

Yea sorry but that's just not an option.
I'll see if the problem occurs again and if it does i'll let you know
Still have plan B with using an older HM version.

BTW there is a difference between the norton antivirusses aswell.
Like, mine is different and more extended then the guy from that post you linked to.
I also just checked my norton(and norton...

oh wow turning it off isn't gonna work? that kinda sucks, i rather not switch anti-virus.
I guess for now i'll just use an older version, thx for those links.
What changes happend in the latest...

- Vista ultimate

- Yes it's on (i added the 3 HM files to the 'allow' list but that didn't made a difference)

- norton360

any updates on this yet? i'm in the same package...
it's weird tho cuz sometimes (like this morning) it works perfect, and now it just freezes again and nothing seems to work, pretty annoying :(...

I'll have to agree with red here, i'm in the same situation,
new client is just ... well lets not talk about it.
let's see if the older HM version work better, cuz my hud just crashes randomly like...

Thanks alot guys , new update fixed it, great job!!!

bump

any updates on this so far? it's pretty annoying to play when ur HM crashes everytime someone hits 1k :(

done

thanks Koxx, looks like u found the problem.
hopefully this will make it easyer to find the solution,

hey,
My HM works completly fine when i play but somehow on the higher stakes it suddenly goes banana's.
when i'm playing 400nl or higher my HM/hud is just working fine but it just randomly (usually...

^ will try that out in the morning, thanks!

Thanks netsrak!
I never used filters and it said "no filter" but after clicking 'Clear Filter' they showed up!
Now there's another problem tho,
the capped game stats up to $1/2 cap work fine but...

thanks, i'll check it out right away,
much apppriciated :)

Edit: HUD working now, but still no hands in HM

Heya,
I'm having troubles with HM catching hands from capped tables on full tilt.
I got the latest update which says it should be fix but it's not.
I do get a HUD on the tables but it doesnt...