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Type: Posts; User: Julie

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  1. Thanks for alerting us. Have a great weekend!

    Thanks for alerting us. Have a great weekend!
  2. Replies
    5
    Views
    1,999

    We are glad to hear things are on track. Have a...

    We are glad to hear things are on track. Have a great weekend!
  3. Replies
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    2,348

    "Most importantly, don't get overwhelmed if you...

    "Most importantly, don't get overwhelmed if you have a lot of leaks. Only focus on a couple at a time, and do your best to try not to over compensate for your leak. "

    This statement is essential....
  4. Replies
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    2,729

    Please e-mail: Support@acepokersolutions.com with...

    Please e-mail: Support@acepokersolutions.com with as much registration info as you have. They will help you get things on track.
  5. Replies
    8
    Views
    3,503

    We have also responded to the support email you...

    We have also responded to the support email you sent as well. Please do not hesitate to contact us if you have any additional questions. Have a great rest of the weekend.
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    1,850

    Hello Dan233, Please note that the software...

    Hello Dan233,

    Please note that the software is working properly and is actually giving you the most accurate reading of your stats. You are noticing a discrepancy in numbers within your Hold'em...
  7. Thread: Admin Required

    by Julie
    Replies
    3
    Views
    1,765

    Please attempt this solution: 1. Go to...

    Please attempt this solution:


    1. Go to Holdem Manager Installation directory. (ex. C:\Program Files
    (x86)\RVG Software\Holdem Manager)
    2. Rename the file 'DeployLX.Licensing.v3.dll' to...
  8. Replies
    1
    Views
    1,826

    Thank you for your post. We were performing...

    Thank you for your post. We were performing server maintenance and it was complete. If you try now, you should be able to register.
  9. Replies
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    2,768

    I have responded to your PM. :)

    I have responded to your PM. :)
  10. Replies
    10
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    2,768

    Please check your PM. Thank you.

    Please check your PM. Thank you.
  11. Replies
    10
    Views
    2,768

    Hello SGB5000: I have checked my PM's and I have...

    Hello SGB5000: I have checked my PM's and I have not recieved a message from you

    "Contact: Sales@acepokersolutions.com and include your original sales e-mail, or the likely e-mail you purchased it...
  12. Replies
    7
    Views
    2,729

    Sorry you are having trouble.Please e-mail:...

    Sorry you are having trouble.Please e-mail: Support@acepokersolutions.com with as much registration info as you have. They will help you get things on track.
  13. Replies
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    Views
    1,923

    You may find this link helpful:...

    You may find this link helpful:
    http://forums.holdemmanager.com/leak-buster/28903-5max-games.html
    Please let us know if you have any additional questions.
  14. Thread: heads up

    by Julie
    Replies
    7
    Views
    3,873

    The suggestion will be mentioned to the...

    The suggestion will be mentioned to the developer. Thank you for your interest.
  15. Replies
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    1,912

    *Resolved.

    *Resolved.
  16. Replies
    6
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    1,912

    Please check your PM.

    Please check your PM.
  17. Replies
    6
    Views
    1,912

    Support sent a response on 6/7. We received your...

    Support sent a response on 6/7. We received your reply sent today. We have responded. Please contact us directly @ Support@AcePokerSolutions.com with the aforementioned detail we requested. Thank...
  18. Replies
    1
    Views
    1,087

    Please make sure you have the latest HEM release:...

    Please make sure you have the latest HEM release:
    http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    Please go to options>sidebar settings>Leak Buster ( make sure Leak Buster is checked)....
  19. Replies
    1
    Views
    1,183

    Please e-mail support with your license and/or...

    Please e-mail support with your license and/or e-mail you used, and they will get you setup. Support@acepokersolutions.com
  20. We have responded to the email you sent support.

    We have responded to the email you sent support.
  21. Replies
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    2,237

    The videos are currently on a server. We are...

    The videos are currently on a server. We are working to address the issue.
  22. Replies
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    9,646

    Bill: You will find this link really helpful. ...

    Bill: You will find this link really helpful.
    FAQ - Hold'em Manager Poker Tracking Software :: Stat Definitions
  23. Replies
    10
    Views
    2,768

    We have not received anything from you. If you...

    We have not received anything from you. If you could please send me a PM with the previous requested information. Thanks.
  24. Leak Buster videos are stored on a server.

    Leak Buster videos are stored on a server.
  25. http://forums.holdemmanager.com/116507-post2.html...

    http://forums.holdemmanager.com/116507-post2.html

    The video is currently functioning fine. You likely have to install adobe flash in your internet explorer browser.
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