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  1. Thread: HM3 Crashing

    by fozzy71
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    Please update to our latest beta version of HM3...

    Please update to our latest beta version of HM3 from this link.

    If you continue to have problems:

    Please create a support ticket with a link to this thread and your forum username.

    Please...
  2. Thread: HUD on Ipoker

    by fozzy71
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    2

    This issue has been documented in detail and...

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include...
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    PokerStars.net does not save hand history files...

    PokerStars.net does not save hand history files so HM3 will not work on that software. You need to install the PokerStars.com software or the PokerStars.xx skin for your specific state/country if...
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    Sticky: Please see our HUD Troubleshooting FAQ...

    Please see our HUD Troubleshooting FAQ and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ...
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    Sticky: That is most likely because your Support &...

    That is most likely because your Support & Maintenance (S/M) plan expired.
  6. Thanks for the update, I also noticed the other...

    Thanks for the update, I also noticed the other thread about this in the NC forum yesterday.
  7. I am not sure what you are trying to accomplish...

    I am not sure what you are trying to accomplish with the position text both horizontal and vertical but I would suggest that you just find one of our included popups such as the 'Preflop' popup in...
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    Please reproduce the problem and send your...

    Please reproduce the problem and send your HM2Logs folder in a support ticket with screenshots and a detailed description of what you were doing and what problems you were experiencing, with a link...
  9. Thread: Filter

    by fozzy71
    Replies
    5
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    6

    This feature request has been documented in...

    This feature request has been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when it is added please send an email via the 'Contact...
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    Sticky: Please try all the steps in this FAQ...

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also...
  11. Thread: Filter

    by fozzy71
    Replies
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    The closest you can get to the filter you want...

    The closest you can get to the filter you want would be:

    AllInOnTurnOrEarlier=true and WentBustoOnThisHand=false (or true)

    Unfortunately there is no way to filter by opponent stack size, only...
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    You are running HM3 in Windows via Parallels? ...

    You are running HM3 in Windows via Parallels?

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and...
  13. That indicates that your NC license has expired...

    That indicates that your NC license has expired and you are now using the Free version/license for NC. Please create a support ticket via the 'Contact Support' link with a link to this thread and...
  14. Thread: Filter

    by fozzy71
    Replies
    5
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    I believe you can do this already by combining...

    I believe you can do this already by combining the StackSizeInBBs filter with the EffectiveStackSizeInBBs filter as shown in the attached image examples.

    https://i.imgur.com/Do2KplA.png
    ...
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    That would also introduce a bias so we do not...

    That would also introduce a bias so we do not calculate the All-In Adj value for either pot.
  16. Thread: Purge database

    by fozzy71
    Replies
    4
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    5

    You can't purge hands? What happens when you try...

    You can't purge hands? What happens when you try to purge hands?

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please...
  17. HM3 is designed to only show your table session...

    HM3 is designed to only show your table session stats in the HUD at each table, and in the Replayer. As your own number of hands increases your lifetime stats don't change much, if at all, between...
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    I created my filter using the Filter Editor. We...

    I created my filter using the Filter Editor. We updated how those suitedness check-boxes work in a recent update. If your 4 suitedness filters do not have the black squares when you first open a...
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    What version of HM3 do you have installed? If...

    What version of HM3 do you have installed? If you do not yet have the new beta version 3.1.16.7108 of HM3 installed yet please update from this link.

    The issue is all the 'OR' modifiers and...
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    Do you use that same HUD profile on live tables...

    Do you use that same HUD profile on live tables without issue or do you use a different profile on live tables vs the replayer? It sounds like your replayer HUD profile has the 'everyone but hero'...
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    I just replied to your support ticket.

    I just replied to your support ticket.
  22. Please create a support ticket via the 'Contact...

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and...
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    The closest stat we have to that would be the...

    The closest stat we have to that would be the vsOneRaiser > 'Fold vs Raiser' but you can only assign the one position item property.
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    That question is a bit vague. What exactly is EP...

    That question is a bit vague. What exactly is EP or MP doing and what street is it happening on? That being said, I don't think we have any position vs position stats but if you can try and clarify...
  25. If you believe a stat for hand is not being...

    If you believe a stat for hand is not being tracked properly you have to send us the original hand history file for testing.

    Please update to our latest beta version 3.1.16.7108 of HM3 if you...
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