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  1. Replies
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    50,717

    Sticky: They run lots of tests and give you a lot of...

    They run lots of tests and give you a lot of information to use to make a decision about hardware a lot better than we are able to. None of us have the financial ability to test 10 different systems.
  2. You are very welcome. Thank you for letting us...

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you...
  3. Replies
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    Please see this forum post -...

    Please see this forum post - http://forums.holdemmanager.com/showthread.php?t=180331&p=2492531&viewfull=1#post2492531
  4. Are you importing the htm summaryies?

    Are you importing the htm summaryies?
  5. Thread: new user

    by udbrky
    Replies
    5
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    6

    The two have to be on the same system. So you can...

    The two have to be on the same system. So you can install HM3 and import it, then do a backup, or move it to the other computer with HM3 and import it.
  6. Please try all the steps in this FAQ...

    Please try all the steps in this FAQ.

    If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also...
  7. Thread: Font color

    by udbrky
    Replies
    3
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    4

    Make sure you are editing the right HUD. It looks...

    Make sure you are editing the right HUD. It looks like you are editing a tournament HUD instead of a cash HUD.
  8. - Close HM2 - Please delete everything in: -...

    - Close HM2
    - Please delete everything in:

    - Win Vista/7+: C:\Users\username\AppData\Roaming\HoldemManager\Reports
    - Windows XP: C:\documents and settings\username\application...
  9. This is skip flop cbet and raise flop.

    This is skip flop cbet and raise flop.
  10. If you continue to have problems, please...

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with screenshots and a detailed description of what you were doing and what problems you were...
  11. Replies
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    10

    You can backup the reports folder and config...

    You can backup the reports folder and config folders and the holdemmanager.config file in our main roaming folder.
  12. Replies
    6
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    Follow the FAQ for screenshots and details. The...

    Follow the FAQ for screenshots and details. The logs are created using the copy logs utility.
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    ........

    ........
  14. Replies
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    50,717

    Sticky: Tom's Hardware's CPU buying guide...

    Tom's Hardware's CPU buying guide has a lot of good information that many ask us about in this thread and support. They're a really good source to get hardware questions answered.
  15. If the converter is not writing the hands, check...

    If the converter is not writing the hands, check with their support.
  16. I am not sure what this site is. Check with...

    I am not sure what this site is.

    Check with the converter if they're not writing hands. There probably is a setting missing.
  17. Try it a couple times. I had this issue when I...

    Try it a couple times. I had this issue when I had to switch my monitors around due to an HDMI port going out (PSA this is common and caused by electrical surges, use an hdmi surge protector on your...
  18. Try position = big blind won hand = true vpip =...

    Try position = big blind
    won hand = true
    vpip = false

    Also try winnings between 0 and 1 bb
  19. What happens when you do not use the position...

    What happens when you do not use the position filter?
  20. Replies
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    How were they converted?

    How were they converted?
  21. Please try all the steps in this FAQ...

    Please try all the steps in this FAQ.

    If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also...
  22. Thread: MTT Report bug

    by udbrky
    Replies
    8
    Views
    9

    In Hand Importing, check "Force reimport of...

    In Hand Importing, check "Force reimport of previously imported hands" and re-import them.
  23. Replies
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    See the FAQ in post 2. It explains that you...

    See the FAQ in post 2. It explains that you create a ticket in our system and send in everything.
  24. Replies
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    7

    This is in vs 3bet - raise was 3bet.

    This is in vs 3bet - raise was 3bet.
  25. Thread: new user

    by udbrky
    Replies
    5
    Views
    6

    Did you import from...

    Did you import from c:\users\username\appdata\local\pokertracker\processed?
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