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Type: Posts; User: Ninja Support

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  1. Replies
    1
    Views
    459

    Hi, In the annoyances tab under general...

    Hi,

    In the annoyances tab under general disable Show warn when can't click I'm back/Time bank
  2. Replies
    6
    Views
    1,043

    Hi, Thank you for letting us know the issue is...

    Hi,

    Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

    Have a nice day and best of luck at the tables.
  3. Replies
    4
    Views
    595

    Hi, We will need a fresh log, what errors are...

    Hi,

    We will need a fresh log, what errors are you getting? Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a...
  4. Replies
    2
    Views
    756

    Hi, Thank you for letting us know the issue is...

    Hi,

    Thank you for letting us know the issue is resolved, Have a nice day and best of luck at the tables.
  5. Replies
    1
    Views
    438

    Hi, In your table control > Popup > Stealing...

    Hi,

    In your table control > Popup > Stealing focus you more than likely have Play a sound when focus stolen from another app if so you can disable it there.
  6. Replies
    6
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    1,043

    Hi, What type of gamepad are you using? Please...

    Hi,

    What type of gamepad are you using? Please go to the setup tab and enable Listen for gamepad on a dedicated thread then reproduce issue, then go to TableNinja 2 > Help > Contact Support and...
  7. Replies
    4
    Views
    595

    Hi, From the logs you are using an old...

    Hi,

    From the logs you are using an old version, please go to the setup tab and enable I want beta updates then restart TN2.
  8. Hi, I see a member of our team has contacted...

    Hi,

    I see a member of our team has contacted you regarding a tv session.
  9. Hi, Has this being resolved via email?

    Hi,

    Has this being resolved via email?
  10. Hi, Please reproduce issue, then go to...

    Hi,

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check...
  11. Thread: Bwin.be

    by Ninja Support
    Replies
    3
    Views
    1,196

    Please reproduce issue, then go to TableNinja 2 >...

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over...
  12. Thread: wtf?

    by Ninja Support
    Replies
    7
    Views
    724

    Hi, Can you please send fresh logs to support...

    Hi,

    Can you please send fresh logs to support and they may request a tv session if they cannot solve it via email.
  13. Replies
    1
    Views
    588

    Hi Emil Unfortunately Winamax is not yet...

    Hi Emil

    Unfortunately Winamax is not yet supported by TN2, we hope to add support in the future but an ETA is not available at this time.
  14. Replies
    3
    Views
    648

    Hi, Yes it should work. So if you can send...

    Hi,

    Yes it should work. So if you can send logs that will help us see what is causing the issue.
  15. Replies
    3
    Views
    660

    Hi, Thank you for letting us know the issue is...

    Hi,

    Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

    Have a nice day and best of luck at the tables.
  16. Replies
    3
    Views
    648

    Hi. Please reproduce issue, then go to...

    Hi.

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check...
  17. Replies
    3
    Views
    660

    Hi, Apologies about the late reply, Can you...

    Hi,

    Apologies about the late reply, Can you please go to the setup tab and disable I want beta updates, then uninstall TN2 from control panel and install this version -...
  18. Replies
    1
    Views
    453

    Hi, Right now we have alot of feature...

    Hi,

    Right now we have alot of feature requests, This particular feature request has only be requested by yourself, there is currently alot of other feature requests that is higher on the list, ...
  19. Replies
    8
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    1,161

    Hi, If you have the lite version hotkeys will...

    Hi,

    If you have the lite version hotkeys will not work and you will be unable to edit them as the lite version does not support hotkeys.
  20. Replies
    3
    Views
    1,346

    Hi, Please reproduce issue, then go to...

    Hi,

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check...
  21. Replies
    8
    Views
    1,161

    Hi, Thank you for letting us know this, Can...

    Hi,

    Thank you for letting us know this, Can you send us logs so we can fix this as we have no other reports of this occurring .
  22. Hi, Please email our support team and they...

    Hi,

    Please email our support team and they will issue a trial to your HM account.
  23. Replies
    8
    Views
    1,161

    Hi Guys Sorry to hear this, Are you all using...

    Hi Guys

    Sorry to hear this, Are you all using keyboard as hotkeys or a gamepad? In any case Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to...
  24. Replies
    1
    Views
    534

    Hi, Please reproduce issue, then go to...

    Hi,

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check...
  25. Hi, We are looking into this and hope to have...

    Hi,

    We are looking into this and hope to have a solution for this soon.
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