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Any update on these?

Thank you. Email sent.

Stars just started a bunch of new hypers on 1/1. The old 88s and 220s are all gone. Please add the new buyins so we don't have to manually enter every one! Do I need to send you HHs?

bump. Any help?

cool, thanks foz.

Bump. Can someone look at this for me? Sorry if I'm impatient but my emails to support in the past don't get replied to so I want to make sure this is addressed.

To clarify, any hand history from...

Sent.

I have a bug where my luck in the ICM calculation is not matching the $EV Diff amount. What's going on here? It's off on every hand going back forever and I just discovered it. In this case it is a...

Is there any way I can view the actual calculation of $EV Diff for any specific hand in a tourney? I would like to look at the exact calculation and how it comes to the result. Is there a place I can...

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Bump. Any help in the foreseeable future? It is incredibly frustrating that you guys won't attend to this.

Thx

Any news on HEM reporting incorrect prizes on these?

Right now, when I play an SNG, all I do is auto-import the hands and HEM does the rest for me. Are you saying that I need to manually request a tournament summary from Stars and somehow import that...

I'm not following you. That FAQ is about the HUD. Besides, my problem has always existed AFAIK and has nothing to do with the Stars update.

Okay, updated. Just played a set and it still doesn't fix the problem.

When I play 18-man or 45-man SNGs, HEM usually gets the # of players wrong. It will sometimes say 18, or sometimes it will say 10 or 23 or whatever. Any way to fix this?

I have version 1.08.04 and...

I'm running 1.08 beta 5 and I'm not really interested in reimporting tourneys and such until the official 1.08 release comes out. However, I have an issue I'd like to report. I played in a few...

I am getting this exception and it freezes Stars and I have to shut off HEM. It doesn't happen all the time, but is causing me problems once every couple of days.

Table Manager
Exception thrown...

Nevermind. Figured it out. Thanks.

Thanks. I tried that but I can't open the pg_hba.conf file. Windows doesn't recognize the file type. I don't know how I can edit it.

I was pulling up a huge portion of my database (300K hands) and it gave me some .NET framework exception after a long time. I hit continue, but then eventually had to force it to shut down. I...

Thanks. That fixed it.

Also, I forgot to mention that I had a computer virus that is surely the cause of this. My computer is clean now, but I had to jump through a lot of hoops including getting a new firewall. (HM is...

I'm confused. That link is a download for a beta version of HM right? But you want me to upload my drivers to you??? Please dumb it down a little for me. What exactly do I need to do?