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Hello Spit,

Sorry for the delay. This was the idea of the session only HUD. Enabling this for yourself, the hero, would let you see what your stats at that table would look like for other people....

Hello guys,

I apologize, we had an issue with our licensing server. This has been resolved and everyone should be able to register now.


If you continue to have registration issues, please...

Hello Ctoft,

I apologize for the delay in reply. Are all the hands for these tourneys importing correctly? Are there any particular tournaments you notice this issue in, or is it in all of them?...

Hello,

I apologize for the delay in reply. Can you try deleting the prefs file in your C:/Program Files/RvG Software/Holdem Manager/Config folder then reimporting your HUD? If this doesn't work,...

Hello, when you uncheck "Use session stats", are you positive you are doing it with the right HUD listed? For example, if you uncheck this on Flop Hud, it could still be on for Default HUD.

Please delete the following folder -

7/Vista: C:\Users\\AppData\Local\Hold'emManager\

Showing hidden files and sytem files and folders: How to show hidden files in Windows 7

XP:...

Hello Daniel,

We are sorry this causes an inconvenience. We have this issue written up as a bug to be fixed.

Hello,

Thank you for your suggestions. I have responded to your email, and forwarded this request on.

Hello,

Have you tried all of the following steps?


First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Hello 4entourage,

I am sorry but this is not currently possible in HM2, and I also do not believe this was a feature in HM1

If you continue to have registration issues, please send your Reg.log file from the C:\Users\YourName\AppData\Roaming\HoldemManager folder folder. (XP users will find that in C:\Documents and...

Hello,

I have located your email in the bug report box. This issue is in line to be worked on. You should have received a response from us to tell you this, but I see that you did not. We are very...

Hello, there is a cold 4bet stat. It is under the report section "vsTwoPlusRaisers" and is called PF Raise Vs 2+ Raisers. You will see in the description of this stat it says "AKA Cold 4bet"

There...

Hello,
HM2 caches hands into memory to enhance the performance of the HUD and reports.

If you're having trouble with performance,

Make sure windows is fully updated until 'No New Important...

Hello,

How many of these issues still occur in version 5623?

Hi,

This is an issue with your antivirus. Please add hmupdate.exe (exists only during the update process), holdemmanager.exe, hudfuncapps.exe, postgres.exe and pg_ctl.exe to your firewall and...

Hello,

has this issue occurred again in version 5623? What site was this on?

Hello,

This is not a bug, this is by design, so if you view the replayer multiple times, it will remember where you want it and how big you want it. As you noticed, if you need to get it back to...

Hello,

We are very sorry for the lack of support to the bugs forum. We have had an extreme increase in support demands with the release of HM2 and are doing our best to work through it. We...

Hello,

You can not suspend your trial, but if when you are near the end, and you can provide a good reason, email sales@holdemmanager.com and they can extend it for you.

Is this still occurring?

Hello,

Unfortunately we are not selling new HM1 codes anymore, so you would have to upgrade by using HM2 Omaha Manager.

Hello,

This bug is still written up to be fixed.

Hello,


What site is this on?

Try closing and reopening HM2 and checking again.

If still not fixed, try reimporting the problem HH into a new database.

If it is still an issue, email the...

Hello,

I will write this bug up for the developers